Team Secretary Nhs

2 months ago


Horsham, United Kingdom Blue Arrow Full time

**Team Secretary NHS**

Blue Arrow are currently recruiting for a Team Secretary for our NHS client based in Horsham. We have both a full time (37.5 hours) and part time (20 hours) position available on an ongoing temporary basis. This role is solely office based.

**Purpose**

To provide a comprehensive range of secretarial and administrative services to the team. To
liaise with other departments and services and to respond effectively to enquiries from the
general public, service users, referrers and other agencies. To consistently deliver a client
focussed service, which promotes good customer service and effective working relationships.

**Scope**

The Team Secretary will provide a full secretarial and administrative service, having daily
liaison with a wide range of staff at all levels and regular contact with people who use services
and their carers, who may at times be distressed or angry. The Team Secretary will be
responsible for ensuring the effectiveness of the office environment for the team.

**The Role**
- To provide comprehensive and efficient secretarial support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
- Liaise with other directorates and staff at all levels, both internally and externally.
- Ensure that all documents and correspondence are filed correctly.
- To produce from audio and hand written notes, word processed letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. Some letters and reports may contain very distressing content.
- To be responsible for initiating and sending out, without reference, routine correspondence and a variety of self help information.
- To be responsible for managing the diaries of the team and prioritising competing needs
- To be responsible for preparation of non routine papers.
- Organise and facilitate relevant meetings, preparing the agenda, taking minutes.
- To open and process incoming and outgoing mail for the team.

**Administration**
- Make up new files as required, update labelling and information sheets as necessary and
file all case notes in an efficient manner
- Ensure that all information is handled in a confidential manner, in line with the relevant
policies
- To be responsible for creating, retrieving and filing notes
- To be responsible for maintaining comprehensive filing and database systems.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


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