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Defence Business Services Dbs

4 weeks ago

Blackpool, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 293053**Salary**:

- £33,830- per annum (pro rata) with generous employer pension contributions of approx. 27% depending on your salary.**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services - Defence Business Services (DBS)**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Tomlinson House: Norcross, BlackpoolAbout the job

**Job summary**:
Are you a dedicated person who is passionate about making a difference?
- Would you like to work for the Ministry of Defence?
- Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

**DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.**

**We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.**

**Come and join the DBS community today**

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and will consolidate all activities in Blackpool. This means that DBS staff will move from both Walker House (Liverpool) and Cheadle Hulme in the late Summer of 2023 and initially relocate to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

As a result, all vacant DBS posts in the North West will be advertised at Tomlinson House (Norcross). There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS and/or MOD site(s), as required, to complete all necessary training and to participate in team or additional collaborative activities - detached duty terms may apply. Terms of transfer have been negotiated for DBS posts relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.

**Job description**:
The MoD is one of four main suppliers of HR Casework across the Civil Service through Civil Service HR.
- We are looking for self-driven, highly motivated HR Caseworkers to join our fast-paced Defence Business Services, HR Advice and Casework Service. (ACS)
- Our Teams of HR Caseworkers provide specialist HR advice to support Employees, Line Managers and other responsible managers across the department on a full range of issues in accordance with HR policies and guidance.
- The ACS Team is a fast paced, busy and demand lead environment. You will need to be resilient, motivated and have excellent Customer Service skills. You will predominantly be supporting customers over digital channels, therefore the ability to build rapport and trust quickly is essential.
- Attendance Management.
- Conduct and Discipline.
- Grievance.
- Bullying Harassment.
- Discrimination and Victimisation
- Performance, and Employment Tribunals.

You will actively engage in continuous improvement and change activities.
- There will also be a need for regular regional, national, and occasional overseas travel, including overnight stays.**Person specification**:
**Responsibilities**:
You will sit within one of the teams in ACS and report to a Senior Caseworker. Your duties will include:

- Managing a range of complex HR cases effectively through a life cycle of each case, ensuring that managers are adhering to the timescales, expectations and standards set out in policy. Areas of advice will include:

- Attendance Management/Occupational Health
- Conduct & Discipline
- Grievance and complaints, including Bullying, Harassment, Discrimination and Victimisation cases
- Redundancy case management
- Workplace adjustments
- Managing a

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