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Defence Business Services

4 months ago

Blackpool, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 287520**Salary**:

- £54,440- per annum (pro rata) with generous employer pension contributions of approx. 27% depending on your salary**Job grade**:

- Grade 7**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Tomlinson House, Norcross, Blackpool, North WestAbout the job

**Job summary**:
Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD Civil Servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision - To support UK defence customers with outstanding service every time.

Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

**What do the Armed Forces & Veterans Services (AF&VS) Team do?**

This Team work with delivery partners to provide a range of trusted and efficient services to both service personnel and Veterans' communities. For current serving members of the Armed Forces this includes:

- Personnel support processes;
- Pay, Pensions & Allowances;
- The Joint Casualty and Compassionate Centre; and,
- The MOD Medals Office.

For service Veterans and their dependants we provide support by administering the Armed Forces Pension Schemes, compensation payments for those injured or bereaved through service, and providing a package of welfare for Veterans. We also provide information and support to service leavers and their families as they leave the Armed Forces and transition to civilian life.

We also manage the Ilford Park nursing home for Polish Veterans and their families.

**DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of **our customers and UK so**ciety.**

**We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.**

**Come and join the DBS community today**

Applicants should note that DBS has recently undertaken a review of its operational locations in the North West, and will consolidate all activities in Blackpool. This means that existing DBS staff will move from both Walker House (Liverpool) and Cheadle Hulme in the late Summer of 2023 and initially relocate to Tomlinson House (Norcross). A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026. As a result, all vacant DBS posts in the North West will be advertised at Tomlinson House (Norcross).

There is, however, an expectation that all DBS staff, irrespective of their agreed duty station, will travel to other DBS and/or MOD site(s), as required, to complete necessary training and to participate in team or additional collaborative activities - detached duty terms may apply. Terms of transfer have been negotiated for DBS posts and employees relocating in the North West. DBS also supports Flexible Working, which can be discussed in more detail at interview.

**Job description**:
As an organisation which strives to deliver an exceptional customer experience, robust Operational Delivery (OpDel), leadership and management skills, underpin our ways of working. DBS is looking to recruit two new postholders to fill the following posts within our AF&VS Team:

- Assistant Head Operational Policy, Planning and Training
- Assistant Head Compensation Operations.

Both of the above roles fulfil critical roles ensuring that AF&VS contribute to the DBS Vision by providing timely and high quality services to our Veterans community. And to help lead and develop DBS People to have the right skills to deliver our services.

Whilst both roles require comprehensive OpDel knowledge and experience, actual roles responsibilities are different:

- **Assistant Head Operational Policy, Planning and Training**: to take the lead in relation to o