Customer Service Co-ordinator
3 weeks ago
We are looking for a customer service professional with experience of supplying goods and services to the construction industry.
As part of our office based team you will look after our customers and coordinate our service delivery. Applicants must have a positive working attitude, be competent in using Microsoft software and be able to process data quickly and accurately. Applicants must be able to work independently and without constant supervision.
Duties will include:
- Helping, giving advice, solving problems, and building relationships
- Setting up customers in our computer system
- Booking in surveys with customers and booking in the surveyors diary
- Calling customers back after receiving quotes (courtesy calls)
- Helping drive sales
You will need:
- The enthusiasm to learn about our business.
- The ability to multi-task and work quickly and accurately under pressure.
- A good level of numeracy, literacy and IT skills
- A sense of humour
The working week is 40 hours; 07:30 - 16:00 Monday to Friday.
Wages to be discussed during the interview stage.
To apply, please send your CV for consideration.
Interviews will take place over the coming weeks.
**Job Types**: Full-time, Permanent
**Salary**: From £22,000 per year negotiable based on experience
**Salary**: From £22,000.00 per year
Ability to commute/relocate:
- Stanley, DH9 8AH: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer Support & Client Services Occupations: 5 years (required)
- customer service: 5 years (preferred)
Work Location: In person
Reference ID: Customer Service Co-ordinator
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