Head of Infrastructure
2 weeks ago
An opportunity has arisen for a **Head of Infrastructure & Operations **to join us as a key member of the senior IT leadership team, reporting directly to the CIO. Our HQ is based in Newcastle and your role will be flexible hybrid working with 2-3 days a week in the office.
As Head of I&O you will be responsible for the delivery of all global IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. You will have line management responsibilities for Desktop Support, Service Desk, Service Management and Infrastructure Engineering.
You will build successful stakeholder relationships across the group as well as collaborating with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy & controls.
This opportunity would be ideal for someone who is looking to join an innovative and forward thinking company where you will have responsibility for setting the mission, vision and strategy of the I&O helping to maximise the success of the business and IT enterprise initiatives.
Tenth Revolution Group is a global talent business, consisting of 3 organisations - Frank Recruitment Group, Revolent Group, and Rebura. As a whole TRG has c3000 employees, across 11 global offices and remote working.
We operate fully in the cloud and are a modern enterprise tech company.
**Skills & Experience Required**:
In terms of experience, you would be a Head Operations/ Infrastructure leader with ideally experience within a global enterprise technology environment. You will bring with you experience, knowledge and future vision for transforming the I&O function - including its strategy, operating model, product and service offerings and workforce.
You will have exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff.
We are looking for someone who has come from a technical IT engineering background, although your role won’t be ‘hands on’ you will be close to the infrastructure and need a good understanding of service operations and infrastructure, designing, building and maintaining service desk functions, complex networks and infrastructure environments.
**Technical Experience**:
- ITIL certified, MS Certifications, Cisco certs and Prince2
- Extensive experience in Azure and other M365 E5 capabilities.
- Able to demonstrate comprehensive technical troubleshooting skills across multiple end point, network and infrastructure services, both on-premise, private and public cloud.
- Experience in designing and delivering complex security capabilities within an Enterprise infrastructure and network.
- Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility.
- Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O’s target operating model.
**Benefits**:
- Additional leave
- Company events
- Company pension
- Flexitime
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Newcastle upon Tyne
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