Information Governance Support Officer

4 weeks ago


Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

An exciting opportunity has opened up in the Data Security and Protection team to work as an IG support, to help the Trust meet its statutory obligations.

This post has the benefit of a 19 month apprentice development programme. The apprentice will be required:
1. To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. Attend all of the training sessions for the programme whenever necessary. Undertake any necessary home work during the length of the course.

2. To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.

An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must always operate under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department.

Experience of working in IG is desirable, as the post holder will be working with a team and will be required to provide support and cover where required. Experience of working in the NHS is not essential but will be hugely beneficial, working in public sector would be desirable.

The post holder will be responsible for providing IG support services to the Information Governance Manager/ DPO relating to all aspects of the Information Governance and the general Data Protection Regulation (GDPR).

The post holder will provide support to the Information Governance Steering Group, Action Group and the GDPR group support in following up of actions arising from those meetings. They will also be required to support any other groups as necessary.

The post holder will also provide support to the Information Governance function, liaising with key stakeholders across the trust in collating evidence to support the Data Security and protection (DSPT) Toolkit and other regulatory requirements.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

The post holder will ensure that these requests are handled in a timely manner in accordance with the relevant legislation, with appropriate consideration of business risks to the organisation and other factors such as guidance from the Information Commissioner.

The post holder will provide administrative cover for the administration post within the same team, way of cover for taking minutes or meetings, following up of actions arising from those meetings, and any other admin tasks that may be required from time to time.



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