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Customer Service Agent Dutch Speaking
2 weeks ago
**DUTCH**
Reed Recruitment in Colchester are looking for a Dutch speaking Customer Service Agents to work for a client based in Colchester on a permanent basis.
The Customer Champion’s key responsibility is to ensure that all customer queries and communications are handled professionally and efficiently, delivering a high-quality customer service experience every time.
What will you be doing?
- Updating customer's orders and accounts via online and in-house databases
- Checking and amending live orders were appropriate
- Liaising with couriers via telephone and web regarding customer's deliveries
- Delivering a first-rate customer service experience in all cases
- Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching
- Carrying out any other ad hoc duties requested by your line manager to support the customer service function
What our client is looking for?
- Enthusiastic and bubbly personality
- Fluent in Dutch both written and verbal communication
- Strong team player and flexibly regarding working hours
- Affinity to sports nutrition and/or fitness is an advantage
What you will receive in return?
- Free on-site parking
- 60% company discount
- Company pension
- PerkBox subscription
- Free Fruit Monday
- Cycle to Work schemes
- Summer working hours
- Medical CashPlan
If you are a Customer Service centric, fluent Dutch speaker/writer and have the skills required for this position, please click APPLY to express your interest.
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