Ward Receptionist

7 months ago

Stafford, United Kingdom University Hospitals of North Midlands NHS Trust Full time

An exciting job opportunity for administration support for Elective Orthopaedic unit at County Hospital.

We are looking for motivated individuals to join our busy ward teams as a Ward Clerk.

The post holder will be responsible for daily up keep of the Patient Administration System. The post holder will provide administration services to the medical and nursing staff on the ward as well as providing reception cover.

Preferred hours 11.00 to 19.00 hours. Post holder may also be asked to provide reception cover 06.30 to 14.30 hours during times of annual leave

The post holder will be responsible for daily up keep of the Patient Administration System. The post holder will provide administration services to the medical and nursing staff on the ward as well as providing reception cover. The post holder will be expected to work on his or her own initiative in accordance with management requirements and will be responsible for the standard of their own work. The nature of the work requires someone who is aware of patient confidentially, trustworthy and with the ability to deal professionally and effectively with all staff and the public.

We are a very busy unit and the post involves handling a significant number of patients case note folders. All aspects of the work must be carried out in accordance with Trust Policies and Procedures in respect of maintaining patient confidentiality and Health & Safety.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Key Areas/Tasks
- To ensure that all patient IT systems are kept up to date.
- Collecting, opening and distributing mail, daily.
- Preparation of outgoing mail and photocopying
- Providing a reception service for all patients/visitors and professional users attending the ward
- Deal with telephone calls and verbal enquires.
- Using the Medway system to acknowledge the receipt and sending out of patient case notes and ensuring patient data is kept up to date
- Ensuring that relevant documents are filed in the correct order within the case notes.
- Ordering stationery for the department and maintaining adequate levels of stock

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