Parts Administrator
4 months ago
A vacancy has arisen within our Earth Moving After Sales department based in Wigan for a Parts Administrator. The role contributes to the success of the Liebherr-Great Britain Ltd Earth Moving Technical division by ensuring effective procurement of machine parts. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives in line vision of the business whilst working within the Company’s key result areas; **Business Performance, Customer Focus, People and Teamwork, Leadership.**
**Your Responsibilities as a Parts Administrator**:
- Effectively operates the technical systems to identify spare parts.
- Processes all customer and service requests and orders.
- Raises sales orders, work orders, purchase requests and invoices both internally and to customers.
- Processes all non-account customer orders via online banking payments and confirming payment before any parts are dispatched.
- Owns customer invoices issues in relation to parts and liaise with customers finding a resolve.
- Enters new parts details onto the system to provide information and pricing to enable effective ordering.
- Assists with the inputting of parts details and invoicing in our internal systems at your depot and supporting the Region when required.
- Monitor courier deliveries
- To pack parts and organise delivery via our external suppliers.
- Receives stock orders into warehouse, operating forklift equipment when required.
- Return of service exchange components and warranty parts to either the factory or Head Office.
- Communicates regularly to the respective team members any issues concerning parts procurement.
- Works as a member of the team assisting and supporting department colleagues as well as other departments if required.
- Assists in establishing communication to customers in respect of any issues or delays in parts requirements.
**Your profile to be successful as a Parts Administrator**:
- With experience in the construction plant or transport distribution industry is able to identify skills applied in either parts, warranty or service departments
- Able to demonstrate ability to work effectively with customers in a pressurised environment
**Our Offer**:
- The opportunity to work with the industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development
**One Passion. Many Opportunities.**
**The company**:
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales
- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
**Location**:
Liebherr-Great Britain Ltd.
Redgate Road, Ashton-In-Makerfield
WN4 8DT Wigan
United Kingdom (GB)
**Contact**:
Aleksandra Szczepanska
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