Parts Administrator

5 days ago


Wigan, United Kingdom Redwood Appointments Full time

Our client in Wigan currently has an exciting opportunity for a Parts Administrator to join their After Sales department.

**The Parts Administrator Role**

Responsible for all incoming customer parts calls, processing customer and service department orders, contacting customers to upsell parts, assisting internal employees and external customers with technical parts specification, part suitability and other sales enquiries.

Other duties include monitoring courier deliveries, packing parts and organising delivery through external suppliers, providing stock updates and assisting other depots where required.

**Critical Requirements**
- Fully engage with customers on every call to ensure that you understand the customer needs.
- Experience working in the same or similar Parts role with another OEM or within a similar industry including construction, agriculture, HGV, Motor including motor factors.
- The knowledge to navigate through parts systems, identify correct parts and supply pricing and availability without assistance.
- Results aware, driven with the ability to hold self-accountable to contributing to company targets.

The role would also be suitable for an individual with a technical background, Engineer/Mechanic who has worked with vehicle parts.

**Hours/Salary/Benefits**

This Parts Administrator role is a full-time, permanent position, site-based, and the working hours are from Monday to Friday, 42.5 hours per week.

You will also receive an attractive benefits package, including a Bupa cash plan, an attractive pension scheme, life insurance, a loyalty bonus, 20 days of annual leave and Christmas shutdown (3 days) plus bank holidays.
- This is an excellent opportunity to become a part of a dynamic team and progress your career in a fast-paced environment._

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Application question(s):

- Have you previously worked in a role identifying, ordering, handling Parts ?

Work Location: In person

Reference ID: 80864


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