Senior Service and Sales Order Processor

7 months ago


Blackburn, United Kingdom Pets Choice Full time

We are seeking an experienced Service and Sales Order Processor to join an exciting and fast paced customer focussed business who will strive to deliver consistent service and order process excellence.

The role will be responsible for processing sales orders accurately and on time and will keep customers informed of any issues. The job holder will be the point of contact for general trade service queries.

We are looking for someone who works well in a team, and has direct experience of managing challenging customer service issues, professionally and sensitively.

**Location**:
Blackburn

**Company Overview**:
Pets Choice is a leading pet food manufacturer whose industry knowledge spans over 135 years. Based in Blackburn, Lancashire, the Pets Choice portfolio of brands offers a variety of products for pets and wild animals under its brands; Webbox, TastyBone, Meatiful, Spike’s World, Goodwyns, Davies, Oceanic and Vitakraft. Each brand offers a unique insight into animals from dogs to ducks and produces high-quality products that cater to a wide variety of consumer needs. As a trusted partner, Pets Choice provide private label goods including extruded food, wet food and retorted trays, and baked fresh meat treats. The business also offers additional services such as packaging design, fulfilment and logistics. With a broad range of capabilities and distribution channels worldwide, Pets Choice are proud to be a major supplier to the UK grocery, independents and pet speciality sectors.

**Role**:
Duties include (but not limited to):

- Receive and process incoming orders accurately and promptly in line with targets
- Complete pre order checks in line with commercial agreements identifying and resolving any variances
- Identify in advance any risk to service from areas such as stock availability or range change and take steps to mitigate service issues
- Coordinate with the warehouse team to ensure timely order fulfilment keeping customers updated with any variances
- Support in prepping claims and process the approvals in line with value limits.
- Support new customer enquiries, set up and follow up new opportunities and provide after sales support.

**Key attributes and skills**:

- Ideally at least 2 years in a sales office environment
- Familiarity with order processing software and systems, especially a sound understanding of Excel
- Strong attention to detail and accuracy in data entry
- Excellent communication skills, both written and verbal
- Ability to work efficiently in a fast-paced environment
- Prior experience in FMCG or supply chain is advantageous


  • Order Processor

    7 months ago


    Blackburn, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a superstar Order Processor with bags of personality? Do you love having a good chinwag and have a passion for helping people? Then look no further We’re currently hunting for an amazing Order Processor to join a buzzing close-knit team. You’ll get the opportunity to build long lasting relations all whilst having a laugh along the way! If...


  • Blackburn, United Kingdom Pets Choice Full time

    Overview: We are seeking an experienced Service and Sales Order Processor to join an exciting and fast paced customer focussed business who will strive to deliver consistent service and order process excellence. The role will be responsible for processing sales orders accurately and on time and will keep customers informed of any issues. The job holder will...

  • Sales Order Processor

    7 months ago


    Blackburn, United Kingdom Pets Choice Full time

    **Overview**: This is a fantastic opportunity for a pet loving experienced sales order processor to join an exciting, fast paced customer focussed business. The role will be responsible for processing sales orders accurately and on time and will keep customers informed of any issues. The job holder will have a background in data entry and order processing...

  • Sales Administrator

    6 months ago


    Blackburn, United Kingdom Chubb Fire & Security Full time

    **Company Description** Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Chubb Fire & Security we have an opportunity for a **Sales Administrator / Order Processor** to join our Customer Excellence Team** **based in** Blackburn** (BB1 2PR) on a full time, permanent basis. **Job Description** What You'll...

  • Sales Order Processor

    7 months ago


    Blackburn, United Kingdom Pets Choice Full time

    This is a fantastic opportunity for a pet loving experienced sales order processor to join an exciting, fast paced customer focussed business. The role will be responsible for processing sales orders accurately and on time and will keep customers informed of any issues. The job holder will have a background in data entry and order processing and will have...

  • Roof Order Processor

    3 months ago


    Blackburn, United Kingdom CV-Library Full time

    Chase Taylor Recruitment are currently working with a successful window and door business who are looking to expand their team. They are looking to recruit a Roof order processor. Our client is a UK leading specialist that specialise in designing and manufacturing a range of bespoke, high performance roofs for conservatory roof replacements and single story...


  • Blackburn, Blackburn with Darwen, United Kingdom Chase Taylor Recruitment Ltd Full time

    Are you an experienced roof processor looking for a new challenge? We have an exciting opportunity for a skilled Fenestration Industry Expert to join our team at Chase Taylor Recruitment Ltd.As a key member of our team, you will be responsible for designing/order processing conservatory roofs and providing excellent customer service.About the Role:Design and...

  • Sales Order Processor

    7 months ago


    Blackburn, United Kingdom Pets Choice Full time

    Working 37.5 across Monday to Friday 8.30 until 4.30 or 9.00 until 5.00 **Location**: Blackburn **Company Overview**: Pets Choice is a leading pet food manufacturer whose industry knowledge spans over 135 years. Based in Blackburn, Lancashire, the Pets Choice portfolio of brands offers a variety of products for pets and wild animals under its brands;...


  • Blackburn, United Kingdom CV-Library Full time

    Our client is a leading Aluminium Window business that require a Project and commercial aluminium processor. Dealing with commercial aluminium products, from 10k sale value to 3m sale value (supply only values). Responsible for taking sales orders and processing, via logikal, to the factory floor. Scheduling orders and manufacture in line with the...


  • Blackburn, United Kingdom Building Careers UK Full time

    Our client is a leading Aluminium Window business that require a Project and commercial aluminium processor. Dealing with commercial aluminium products, from 10k sale value to 3m sale value (supply only values). Responsible for taking sales orders and processing, via logikal, to the factory floor. Scheduling orders and manufacture in line with the...


  • Blackburn, Blackburn with Darwen, United Kingdom EG On The Move Full time

    About the TeamWe are looking for a highly skilled Senior Accounts Processor to join our team at EG On The Move. In this role, you will be responsible for processing and reconciling supplier invoices, as well as maintaining accurate financial records.Key Benefits:Competitive salary: Up to £28,000 per annum (dependent on experience)Generous benefits...


  • Blackburn, United Kingdom Smiths Equipment Hire Ltd Full time

    We are seeking a committed person who is seeking long term employment to work in a reputable long standing family business. As a Senior Sales Coordinator, you’ll drive sales growth within the business, build great relationships with our customers and experience plenty of variety and responsibility. **As a senior sales coordinator you must have**: - A...


  • Blackburn, Blackburn with Darwen, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment Ltd is seeking a skilled Order Processor Specialist to join our team. As an experienced order processor, you will be responsible for interpreting customer drawings and requests and providing excellent customer service.Key responsibilities include:Interpreting customer drawings and requestsDealing with customer/client enquiries...

  • Sales Negotiator

    7 months ago


    Blackburn, United Kingdom Stones Young Sales and Lettings Full time

    **Stones Young Sales & Lettings **is a multi-award winning customer service focused busy estate agent. Due to the continued growth of the business, we are recruiting for an experienced sales negotiator for our extremely busy Blackburn office. **Role Responsibilities**: - Arranging viewing appointments, obtaining feedback, updating clients and software. -...

  • Sales Admin

    9 hours ago


    Blackburn, United Kingdom HTG Full time

    **SALES ORDER PROCESSING | CUSTOMER SERVICE** Well established retailer & distributor based in Blackburn, seeking a **Sales & Customer Service** **Administrator**. We are looking for someone to join our small team with a can-do attitude who is focused, approachable and works well as part of a team. A good background in IT would be an excellent advantage,...


  • Blackburn, United Kingdom Sodexo Full time

    Job Introduction Sodexo Live! have a fantastic opportunity for a **Senior Sales Co-ordinator **to join our first-class team at Ewood Park the home of **Blackburn Rovers Football Club.** This is an exciting fast paced role giving you the opportunity to manage and be responsible for all hospitality and events catering services. You will be the first point of...


  • Blackburn, Blackburn with Darwen, United Kingdom Aaron Wallis Sales Recruitment Full time

    Role OverviewSales Account Managers at Aaron Wallis Sales Recruitment drive revenue growth and customer satisfaction by developing strong relationships with clients. This is a key role for someone passionate about sales and customer service.


  • Blackburn, Blackburn with Darwen, United Kingdom Aaron Wallis Sales Recruitment Full time

    **About the Role:**We are seeking a driven and enthusiastic Sales Account Manager to join our team in Blackburn, Lancashire. As a Sales Account Manager, you will be responsible for managing a portfolio of existing accounts, nurturing relationships, and maximising revenue generation.The ideal candidate will have proven B2B sales experience and a passion for...

  • Sales Consultant

    7 months ago


    Blackburn, United Kingdom EasyBathrooms Full time

    **RETAIL EXPERIENCE REQUIRED** **Company Background** Easy Bathrooms is the UK's largest combined bathroom & tile retailer, providing luxurious, affordable bathrooms to consumers and trade customers alike through our unrivalled network of market leading showrooms and e-commerce platform. Our Vision is to continue our impressive growth trajectory and...

  • Sales Consultant

    7 months ago


    Blackburn, United Kingdom EasyBathrooms Full time

    **RETAIL EXPERIENCE REQUIRED** **Company Background** Easy Bathrooms is the UK's largest combined bathroom & tile retailer, providing luxurious, affordable bathrooms to consumers and trade customers alike through our unrivalled network of market leading showrooms and e-commerce platform. Our Vision is to continue our impressive growth trajectory and...