Senior Sales Coordinator

3 weeks ago


Blackburn, United Kingdom Smiths Equipment Hire Ltd Full time

We are seeking a committed person who is seeking long term employment to work in a reputable long standing family business. As a Senior Sales Coordinator, you’ll drive sales growth within the business, build great relationships with our customers and experience plenty of variety and responsibility.

**As a senior sales coordinator you must have**:

- A higher than average communication and sales skills.
- Strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
- Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
- Confidence in your ability and have a passion for selling
- Telephone based sales and customer facing service experience
- An excellent telephone manner and the ability to build rapport with customers
- Strong administration skills and be computer literate
- Manual handling awareness
**The Senior Sales coordinator responsibilities are**:

- Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
- A hire controller serves on the depot counter providing a quick and accurate response to customer’s needs
- Taking of orders, processing and following them through to completion.
- Arranging delivery and collection of orders in according with the customer’s requirements.
- Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
- Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained
- Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
- Keeping the depot, and in particular the hire desk area, tidy at all times
- Maintaining product knowledge
- Deputising for the depot manager is their absence
**The hours of work are**: Monday - Friday 08:00am - 17:00pm and Saturday 08:00am - 12:.00pm on a rotational basis

**Company Benefits**:

- Competitive salary, based on experience
- 22 Days plus statutory holidays (30 days in total)
- Additional Holiday after two, three and five years’ service
- Weekly pay
- Free tool hire for all employees - Excluding consumables and Delivery
- Death in service cover to support your family
- Permanent employment
- Ongoing training.
- Uniform Provided
- Auto Enrolment Pension Scheme
- Discounted Personal Legal Services
- Bike to work scheme

**Job Types**: Full-time, Permanent

**Experience**:

- Customer Service: 3 years (preferred)
- Business Sales: 4 years (preferred)
- Management: 1 year (preferred)



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