Customer Service Advisor/receptionist
6 months ago
We are an established, independent garage offering car repairs, MOT's, tyres and servicing and our reputation for customer satisfaction is important to us
Your duties would include:
*Dealing directly with customers over the phone and face to face
- Scheduling work to vehicles and informing customers of any additional repairs required with professionalism and excellent communication skills
*Answering the phone
- Interpreting customers concerns and liaising with the workshop team
- Preparing estimates and invoices
- Ordering stock
- Dealing with returns of parts/tyres
For this position you would need good organisational skills and the ability to multi task. This is a part time permanent position and full support is given
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the business.
Please submit your resume highlighting relevant experience to be considered for this position.
**Job Types**: Part-time, Permanent
**Salary**: £11.00-£12.00 per hour
Expected hours: No less than 15 per week
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Cumbria, LA12 0HH (required)
Ability to Relocate:
- Cumbria, LA12 0HH: Relocate before starting work (required)
Work Location: In person
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