Administrator
3 months ago
**Job scope**:
We are looking to recruit an experienced Administrator who will be providing first-class customer service to all visitors to the care home, maintaining high levels of visitor/employee/resident satisfaction. Reporting to the Registered Manager, the Administrator will support the reception and administration team with all relevant and necessary administration for the care home.
The Administrator will be supporting the Senior Administrator in undertaking specific administrative tasks to ensure the smooth operation of the home in line with policies and procedures, as well as answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
The responsibilities of the Administrator will include ensuring all visitors to the home are given appropriate information in a courteous and timely fashion to agreed standards, and monitoring the CCTV operations on the site to ensure security is maintained.
Furthermore, the Administrator will ensure the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards, and input data onto systems to set timescales and accuracy.
**Do you have?**
- Experience working in professional administration departments or in a similar role.
- Business Management/Administration or similar qualifications.
- Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
- Ability to maintain confidentiality, both with company information and staff information.
- Excellent interpersonal skills.
**Benefits**:
- A huge range of discounts at major retailers and supermarkets
- 24/7 access to a GP either online or on the phone
- Access to an Employee Assistance Programme providing confidential advice.
- Access to a Wellbeing Hub which contains lots of articles and support with mental and physical wellness, free fitness and yoga videos and lots more
- 4% employer pension contribution
- Career development opportunities and access to an online learning management system
- Free DBS checks and uniform for the Care Home Workers
**Job Types**: Full-time, Permanent
Pay: £13.52 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Stanmore, Greater London: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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