Customer Experience Administrator
2 months ago
**Part Time Customer Experience Administrator**
Our client is looking to recruit a part time Customer Experience Administrator for their Gosport site.
This client is Europe's leading corrugated packaging company and one of the leading paper-based packaging companies in the world - an industry leader with 46,000 employees globally, 350 production sites around the world, with locations in 23 countries in Europe and 13 countries in the Americas.
This Company is
- Open to considering flexible working, such as part-time hours, hybrid working and other flexible options.
- Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for their valued colleagues.
Who are our client?
Their Gosport site is an innovative sheet plant specialising in Flexo print and complex service offerings based in Hampshire. They are a leader in paper based packaging; supplying market sectors such as Cosmetics, Pharmaceutical and FMCG. They have a proven track record in all areas of their business and are currently developing a new range of products to supply into new and existing markets.
Key tasks include:
- First line reception
- Produce correspondence, documentation, maintain presentations, records, spreadsheets and databases
- Order processing
- OTIF
- Maintain and analyse spreadsheets
- Past customer contact
- Assist with raising artwork and ink swatch requests
- Complete enquiry forms and send to Design Team for processing
- Ad hoc duties for Senior Customer Experience Coordinator
Skills & Knowledge
- Proven skills in using Microsoft Word, PowerPoint, Excel and Outlook
- An organised approach to work
- The ability to produce written communications to a high standard
- Good communication and numeracy skills
- The ability to research information from relevant sources and present findings clearly
- Self-motivated with a desire to develop knowledge and experience
- A flexible approach to changing work tasks
- Possess excellent IT skills
- Ability to work under pressure to achieve tight deadlines
- Ability to work effectively within an established team
Package
- Competitive salary
- 33 total days holiday per year including bank holidays
- Pension
- Personal development
**Job Types**: Part-time, Permanent
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: S-607
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