Feedback and Information Governance Officer

The Business Support, Integrated Systems and Performance Service provides critical support to frontline services in both Together for Families and Care and Wellbeing directorates, encompassing Adult Social Care and Public Health. We are looking for Complaints and Freedom of Information Officers (2 posts) to work within a busy team undertaking key processes...

To manage a team of staff delivering responses to requests made under Data Protection, Access to Health Records and Freedom of Information Acts To be responsible for meeting deadlines by allocating and prioritising workload to those working within the compliance function. To assist with the day-to - day support, induction, and training of more junior...

An exciting opportunity has arisen to join the existing Patient and Family Experience Team as Patient Engagement & Feedback Coordinator with primary responsibility for maintaining and coordinating the Trust’s Patient and Family Experience feedback systems. You should have a passion for delivering a high quality service and be dedicated to driving changes...

An exciting opportunity has arisen for a motivated and enthusiastic individual to work as a key member of the Trust Head Office within the Corporate Governance Team working with the Company Secretary, which is right at the heart of the Trust’s overall corporate governance. This role will provide professional and efficient secretariat support services to a...

Contract to start on 01-04-24 until 21-06-24 with a possible extension. **Role purpose** This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the...

This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the ability to directly influence our customer satisfaction by being the voice of the...

Ensure weekly tasks are completed as directed by the office manager 4. Assist with ordering of clinic and office stock 5. Carry out HR admin tasks as directed by HR manager 6. Willing to be accountable for personally following information governance and confidentiality procedures 7. Undertake all mandatory training and any specific training identified as...

We are seeking an Information Management Advisor to be part of our Corporate and Information Governance Team. This is a challenging, but interesting role working within a small and friendly team. Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is...

To be responsible for meeting deadlines by allocating and prioritising workload in the Disclosure Office. To assist with the day-to - day support and induction of more junior staff. To ensure that all personal identifiable information is processed in a secure manner and to ensure confidentiality is maintained at all times To work as part of the...

Secondary Responsibilities Monitors and Monitoring Liaising with the SRA and assisting in the co-ordination of all monitoring visits within remit of studies Working with the Governance Lead and SRDO to attend and take an active role in all monitoring and audit visits from internal and external partners Under the direction of SRDO and SRA, ensure the smooth...

This is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...

To work as a member of the team responding to Subject Access Requests and other lawful requests to personal and corporate information held by the Trust. This will require the post holder to learn multiple IT systems and new ways of working. You will be accessing sensitive and confidential health information along with staff files to meet tight deadlines for...

**About us** TaxAssist Accountants in Truro are part of an award-winning network of accountants, currently working from over 300 locations throughout the UK and serving more than 80,000 clients. We specialise in providing accountancy services, tax returns, payroll, bookkeeping, tax savings and tax advice to small businesses including Sole Traders,...

An opportunity has arisen for a full-time Employer Liaison Officer within the Cornwall Pension Fund. You will build and maintain good working relationships with the pension scheme’s participating employers and provide support to existing and new scheme employers on all aspects of the pension scheme. You will also be ensuring employers comply with their...

**Details**: **Reference number**: - 234172**Salary**: - £30,208 - £37,174**Grade**: - Other- NPS Pay Band 4 National**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you...

The opportunity has arisen for a dynamic, motivated individual to lead the General Office Team at the Royal Cornwall Hospitals Trust. On a day-to-day basis the Supervisor will be responsible for leading the General Office Team on customer service, performance management, governance, service development and redesign, working directly with clinical areas to...

The main responsibly of this role is to undertake data management duties to support the Senior Research Data Officer (SRDO) in line with the job description and to also undertake a supervisory role of the Assistant Research Data Officer (ARDO), delegating duties appropriate to their level and in line with their job descriptions. The post holder will work...

**Police Enquiry Officer** **Contract**:Permanent, 15 Hours Per Week (2 week shift pattern) **Location**:Truro **Salary**:Starts at £21,837 rising by yearly increments to a maximum of £24,156 per annum **Part time opportunity with the potential to earn up to £10,605 per year** **The role includes**: - being the first point of contact for reported...

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work as part of a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period....