Scheduler/customer Service Agent
3 days ago
Scheduler/Customer Service Agent - Birchwood - Hybrid role - Monday-Friday, 8am-5pm - Weekly pay - £12.07 PH
Your new company
You will be working for a social housing company based next to Birchwood Train Station. The company prides itself on providing homes which help people to live independently and on enabling people to get on and off the property ladder at different stages oftheir lives. With a pioneering, creative workforce, we are working efficiently and effectively to create places for people to thrive by building as many quality homes as possible to play their part in solving the national housing crisis.
Your new role
Your new role as a Scheduler/Customer Service Agent will entail working with the property service team who complete the daily responsive and planned maintenance repairs across their property portfolio (28000 homes in the north west). You will be supportingthe repairs and scheduling manager to plan and responded to planned and responsive repairs calls. Liaising with operatives and customer to provide a first class customer focused service whilst working to key business deliver times.
What you'll need to succeed
What you'll get in return
In return you will be working on a 3-month temporary contract, £12.07 per hour, 40 hours per week, gaining experience from working in a well-established organisation. This role could be extended or made permanent, and this will be decided on performance andbusiness needs. The role is based in Birchwood and you will work 8am-5pm. This role offers hybrid working once 1 week of training is complete - 3 days in the office, 2 days from home. This will allow you to work alongside serving members of staff who willsupport you every step of the way. Full training is given, and you will embark on a training course to give you the best opportunity possible to succeed.
The rate of pay for this role is £12.07 inclusive of holiday pay and you will be paid on a weekly basis
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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