Matron's Assistant

2 weeks ago

Ashford, United Kingdom Spencer Private Hospitals Full time

Department: Administration

Location: Ashford (with travel required to Canterbury)

**Salary**: £22,809-£24,328 dependent upon experience and qualifications

Closing Date: 4th August 2023

**Full Time**: 37.5 hours per week including weekend work

**We offer enhancements for Saturdays and any work between 8pm and 7.30am on weekdays at time +30% of your basic salary rate. For Sundays and Bank Holidays at time + 60% of your basic salary rate.**

**Interview Date**: 23rd August 2023

**Qualifications and Experience**
- Maths and English (GCSE or equivalent) grade C or above
- Proven experience working in an administration environment
- Knowledge of Microsoft Packages
- Exceptional customer service skills
- Excellent communication skills
- Polite and confident telephone manner
- Organised and methodical in approach
- Ability to act on own initiative
- Self-Motivated
- Previous experience of working in a team

To discuss this opportunity, please contact Cheryl Lloyds, Hospital Director (Ashford and Canterbury) on **07964416965**

Alternatively, please contact Sarah Washington, Learning and Development Lead
Telephone: 01304 222690

**How to apply**:
We are looking for a highly organised person with excellent customer service skills to join our small and friendly hospital teams at our Ashford and Canterbury sites. The Matron’s Assistant plays a key role in the running of the hospital, ensuring that records are updated accurately and in a timely manner, providing administrative and clerical support to the clinical management, dealing with patient queries and liaising with colleagues in both clinical and non-clinical departments across the business to ensure the smooth running of services. This role requires a high level or organisational skill, attention to detail, excellent communication and customer service skills and appreciation of the importance of patient confidentiality. A number of IT systems will be used, for which full training will be given.

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