Macmillan Cancer Support Worker

5 months ago

Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The Macmillan Cancer Support Worker (MCSW) will support the site specific Clinical Nurse Specialist in filling their complex role under the line management of the Macmillan Information and Support Service Manager. A large part of the role involves assisting the Clinical Nurse Specialist and Information and Support manager in key elements of the Personalised Care programme.
Holistic Needs Assessment
Care Plan development

End of treatment Summaries

Health and Wellbeing events and resources.

They will develop a network of contacts across all care settings within Health and Social Care to enable them to help patients resolve any non-clinical issues they may be facing.

This may often require onward referral to other professionals and discussion with the clinical team in relation to clinical issues.

We have a 9 month maternity cover opportunity for a part time support worker position based at St Richard's Hospital in Chichester.

This role supports our clinical nurse specialist team to care for patients diagnosed with cancer. They will join an existing team of Band 4 support workers within cancer services.

It will be important that the individual is motivated and enthusiastic about providing outstanding care to patients across their whole pathway. Is able to work autonomously and as part of the multi-disciplinary team.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Co-ordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
Provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
Triage telephone calls for CNS - when CNS unavailable
Provide basic telephone advice and refer on or sign-post to other sources of support

Guide people through the use of self-assessment resources
Pro-actively identify patient and carer needs using, approved tools, protocols and procedures to ensure that people get the right support to meet their needs.
Working with the CNS, coordinate holistic needs assessment and the development of an individual care plan including attending and holding face to face clinics
Make visits to ward and MDCU/ Fernhurst p[R2]atients as required
Attend outpatient clinics to support patient information needs as directed
Act as advocate and facilitator to resolve issues that may be perceived as barriers to care
Support people to access appropriate information and support, by sign-posting to a range of support services and take an approach which helps people to self-manage where appropriate
Encourage and support active and healthy lifestyle choices
Coach patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern, using agreed protocols
Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours
Make sure that people affected by cancer are aware that they are interacting with a Macmillan
professional and know about the full range of resources and services available through Macmillan
Actively engage with Macmillan Cancer Support to contribute expertise and experience and support the Macmillan Corporate Strategy
Carry out some administration duties required by the role and that may release time from specialist CNS

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