Bar Supervisor
7 months ago
Job Overview:
**Responsibilities**:
**General**
- Ongoing training of the bar team.
- Incentivise, motivate and encourage staff.
- Build repeat business through exceptional service standards.
- Maximise sales opportunities through promotion of upselling
- Product knowledge of all wet
- Stock control
- Cash handling.
- Staff discipline and implementing company procedures.
**Training**
- Promote bar service standards through leading by example.
- Ensure all steps of service are being followed and remind staff where needed.
- Be knowledgeable in all products.
- Be a primary point of contact for new and old staff members to answer any product/service questions.
- Challenge staff to constantly improve service.
- Assist in the inducting and training of new staff members.
**Day to Day**
- Lead by example on the bar with bar standards and etiquette set by the business.
- Circulate the bar and outdoor areas to make sure all visible areas are clear of dirty glasses/plates, broken glass, rubbish, spillages and vulnerable/drunk people.
- Watch the pouring technique and specs used by other bar staff to ensure stock is controlled.
- Watch for incorrect products put through the till for effective stock control.
- Quiz staff on product knowledge and cocktail specs
- Observing the customer service provided by bartenders and giving advice on how to improve/praise when doing well
- Motivate staff to increase morale
- when staff are happy and supported that reflects in the customer service that they provide
- Monitor staff opening, closing and prep jobs
- Assigning shift plans and breaks to staff
- Delegating responsibilities to other bartenders to utilise your time and make the shift more efficient
**Job Types**: Full-time, Part-time
Pay: £11.85 per hour
Expected hours: 20 - 40 per week
Schedule:
- 10 hour shift
- 12 hour shift
- Night shift
- Weekend availability
**Experience**:
- Supervising experience: 1 year (required)
- Hospitality: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
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