Beauty Advisor

5 months ago

London, United Kingdom KIKO Milano Full time

**JOB DESCRIPTION**

**MISSION OF THE POSITION**

The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy.

**MAIN RESPONSIBILITIES**

**CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT**
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As a full-time employee you may have the opportunity to undertake responsibilities as a ‘Beauty
- Tutor’ assisting the Store Manager in training the store team.

**PROCEDURES & POLICIES EXECUTION**
- Guarantee that store is compliant with all KIKO standards
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 32-40 per week

**Salary**: £10.80 per hour

**Benefits**:

- Employee discount
- Flexitime
- Store discount

Schedule:

- Flexitime

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- beauty sales: 1 year (preferred)

Work Location: In person

Reference ID: London

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