Sales Assistant

2 months ago


Birmingham, United Kingdom Emson Creative Marketing Full time

**Sales Assistant**

Emson Creative Marketing is a leading provider of the sales industry. Our sales team is driven to provide our customers with the best in value and service for their parts and services.

**Job Summary**:
The Sales Assistant will be responsible for providing excellent customer service and sales support to customers by responding to customer inquiries, providing product information, and assisting with part tracking.

**Essential Duties & Responsibilities**:

- Provide prompt and courteous service to customers in the sales area, in the plant area or via phone
- Meet quality standards for parts identification and delivery
- Accurately process customer orders while maintaining accurate record keeping of each transaction
- Answer customers' questions about products, services and other topics using verbal and written communication skills
- Maintain a professional appearance at all times while being courteous to other employees and customers
- Participate in continuous training to improve skills and work environment
- Perform other duties as assigned by management

**Qualifications**:

- High School diploma or equivalent required; college degree preferred
- Previous experience in retail sales, customer service, or other related fields preferred
- Strong verbal communication skills; must be able to communicate clearly and effectively with all levels of management and employees.
- Must possess the ability to work independently with little supervision.

**Salary**: £12.00-£13.00 per hour

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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