Campus Advice

3 weeks ago


Cardiff, United Kingdom Cardiff and Vale College Full time

**Internal / External Vacancy**

**Job Title: Campus Advice & Guidance Assistant**

**Contract: Permanent, Full Time**

**Salary: £24,379 - £26,543 per annum**

**Hours**: 37 Hours per week**

**Location**:Cardiff & Vale**

Cardiff and Vale College are looking for a Campus Advice & Guidance Assistant to be primarily based at one of our sites on Dumballs Road, Cardiff but will be expected to cover at other sites as and when required. Our Campus Advice & Guidance Assistants will provide excellent customer services to all stakeholders whilst maintaining a professional, pleasant and welcoming service within the Advice centre / reception area.

As part of the role you will:

- Maintain a professional, pleasant and welcoming reception service, maintaining a clean and smart reception area at all times
- Meeting and greeting visitors to the College, issuing visitor passes and signposting appropriately
- Responding effectively and efficiently to all communication channels as and when required.
- Resolving queries at source where possible or directing visitors and learners to the most appropriate person to answer and resolve their queries
- Meeting and greeting applicants at events and open evenings. To represent and promote the service at a range of college events including Open Days, HE Careers Fairs

In return for your hard work and dedication to our learners we offer fantastic benefits including a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work, Headspace app and access to money saving benefits through our Reward Gateway scheme.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks, before you are able to commence employment, Cardiff and Vale College must have received two references, one being from your present or most recent employer. We will contact your referees upon appointment.

**These are contractual agreements that must be in place before your employment can commence.**

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.


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