Care Assessment Officer

2 weeks ago


Blackpool, United Kingdom Delta Care Ltd Full time

The **Assessment officer** is responsible for the provision of holistic client needs assessments, support planning, and referral and information services to prospective and current clients of Delta Care Ltd.

**Reporting Structure**:

- Reports to the Registered Manager
- The assessment officer will work with the Registered Branch Manager to determine what and when reviews are required.
- You will work closely with and support the Manager with assessing complex care packages and care assessments. You may be required to shadow staff when required in relation to complex care packages.
- You will keep accurate records and training plans and provide these to Management when required.

**Person Specification**:
We are looking for an individual who is committed to the values of care and believes in giving people the best and outstanding care in the comfort of their own homes. You will be working remotely and this is a field-based role.
- We need a motivated, dynamic, and organized person who can manage and prioritize their own workload according to demand and somebody with a keen eye for detail.
- You will be required to travel between locations in order to meet the needs of its staff, service users, and the business.
- A full, clean driving license is essential, and an Enhanced DBS check will be carried out.
- An ability to analyze problems/difficult situations and to seek solutions that effectively address the issue and are resource efficient.
- Good communication skills
- Good IT skills
- Flexibility and reliability

**Key objectives include**:

- To perform duties as an Assessment Officer with a focus on Well-being, independence, and Reablement. To undertake home/ hospital assessments that are responsive to the client’s goals and care needs. This is achieved by accurately and comprehensively completing assessments using Delta Care Ltd support plans and risk assessments.
- To focus on finding the service solutions to best support everyone’s aspirations to maintain and strengthen their capacity to continue with their activities of daily living, and social and community connections.
- To develop and maintain systems and protocols that reflect the Wellness and Reablement philosophy, ensuring that the strengths and capacity of clients are captured.
- To foster a coordinated approach to the provision of services and support to clients by establishing excellent professional relationships with external service providers.

**Key Responsibilities and duties**:

- Respond to enquiries and referrals from social workers, local authorities, and individuals who wish to use Delta Care care services.
- Arrange, conduct, and document Home Support Assessments in a timely manner
- Arrange, conduct, and document Home Support reviews, in a timely manner.
- Keep accurate records using the company care system. Write up care plans and ensure they are put in the home as soon as practicable.
- On-call duties
- This list is not exhaustive but is a guide to what is required._
- **Salary is to be discussed at the interview.**_
- **Please contact our Recruitment Team on 01772 559932 if you are interested or require more information.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- Do you drive and have your own vehicle?
- Where are you located? (Postcode Preferred)
- Do you have NVQ L2 or L3 in Health and Social Care?

**Experience**:

- Care: 2 years (required)
- care assessment or care planning: 1 year (required)

Work Location: On the road


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