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Customer Relations

5 months ago

Haywards Heath, United Kingdom Flexible Solutionz Full time

My client is a market leading company who have won many awards in the last few years. Due to ongoing growth they are seeking 4 x Customer Service Advisors to join their Complaints Management team.

The role will involve managing complaints from end to end, ensuring a satisfactory resolution by both the customer and the companies own standards.

Hours of work are 8:30am-5pm Monday to Friday, so no shift work, evenings or weekends involved. Hybrid working of 3 days per week from home will be available once you have completed your training and probation period.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Haywards Heath: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: Hybrid remote in Haywards Heath