Customer Service Advisor
4 days ago
My manufacturing client based in Halifax are looking for an experienced internal sales and customer service advisor to join their team within their purpose-built office.
The role will involve but will not be limited to.
- Handling incoming enquiries from customers about their products
- Generating quotes and issuing these to customers
- Updating the system with all relevant billing and customer information
- Stock and quantity checking across several sites the client has
- Liaising with various production and sales departments
- Arranging meetings with sales advisors to visit customers
- Calling through previous and lapsed customers to try and regain their business
- Keeping up to date with company products and services
- Telephone based customer service skills - minimum 2 years
- Excellent telephone and verbal communication skills
- Experience working within a fast paced production, manufacturing or engineering company would be a distinct advantage
- Experience using a CRM or SAP based system
- Proficient Microsoft office user
- Strong listening and negotiation skills
The working hours are Monday - Friday 8.45am - 5pm, office on outskirts of Halifax city centre but on good public transport links, and has a free on site personal car park too.
In return my client is offering a starting salary between £21,000 - £22,500, company events, company pension, Cycle to work scheme, discounted or free food, life insurance, free onsite parking, employee referral programs, sick pay and various wellness programs.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£22,500.00 per year
**Benefits**:
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- On-site parking
- Referral programme
- Store discount
- Transport links
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: One location
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