Independent Advocate

2 weeks ago

Derby, United Kingdom Citizens Advice Mid Mercia Full time

_Do you have a passion for working in the heart of your local community and are driven by making a difference?_ Then **Citizens Advice Mid Mercia** is the organisation for _you_**.**_

Citizens Advice Mid Mercia delivers independent advocacy support to eligible individuals in Derby City through its **One Advocacy** service.

Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates and advocacy schemes work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice.

As such we are looking for an **Independent Advocate** to join our **One Advocacy** service on a **permanent **basis. The role will be to provide professional advocacy under the Mental Capacity Act, Mental Health Act, Care Act and other relevant legislation where appropriate, to eligible adults, to ensure that their wishes, feelings, beliefs, and needs are taken into account in decisions around their care and support, and that their rights are upheld.

**We are looking for someone who**:

- _Can work within the principles of the Advocacy Charter and Advocacy Code of Practice_
- _Has excellent communication skills, both verbal and written_
- _Can manage own time effectively with a keen eye for detail_
- _Can complete tasks to the highest quality_
- _Can monitor and maintain own standards ensuring work is accurate_
- _Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary_

**Responsibilities / Key Tasks**:

- _Establish the scope of the advocacy support with the advocacy partner or referrer, where appropriate, within an Advocacy Plan that is agreed between the advocate and the advocacy partner_
- _Support the advocacy partner at meetings_
- _Inform the advocacy partner of progress_
- _Record and maintain accurate, detailed case notes on the case management system in a timely manner_
- _Prepare reports on the advocacy support provided where relevant and appropriate in a timely manner_
- _Support advocacy partners to understand what is being considered around their care and support._

**What we offer in return**:

- 28 days entitlement _**plus **_bank holidays pro-rata
- Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
- Opportunities for further training and continuous professional development
- Internal progression opportunities
- Supportive environment
- 5% pension contributions
- 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
- Potential additional permanent contracted hours, where the organisational need exists
- Being part of a great team / CAMM family

We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers.

**The essentials**:

- Salary: £21,266 - £23,323 (dependent upon experience)
- Location: Hybrid Working - primarily remote working as well as working from our office in Derby City (DE1 2EQ) and attending locations around Derby City
- Hours: 30 - 37.5 hours per week (part-time hours will be considered, by agreement)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,266.00-£23,323.00 per year

Expected hours: 30 - 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Derby

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