Week Day Hotel Receptionist
5 months ago
The Bulls Head, set in the heart of Hale Barns in Cheshire, boasts 21 well appointed letting rooms and function facilities. We are looking for fun, enthusiastic, confident and passionate people who are not afraid of hard work to join the team on our new adventure.
We’re looking for someone outstanding - someone who believes that the key to success is through our people and that by enhancing the guest experience with outstanding service every time, will deliver results.
Our receptionists are the people who help us to make it happen You are the first person our guests meet and are the ‘face’ of the Bulls Head hotel
The shifts are Monday & Friday 2.30pm -9.30pm
You will deliver the best in guest service, enhancing the guest’s experience. You’ll go the extra mile to cater to the needs of our guests advising them regarding reservations and special requests. You will also love working in a team - making sure that your colleagues have all they need in order to deliver and exceed expectations. Your role will include:
- Welcome and greet guests as they arrive
- Check-in guests and direct them to their room
- Monitor the reservations and also make reservations
- Answer customer’s question accurately
- Answering phones in a polite manner and take bookings
- To join the Bulls Head team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.
**Job Types**: Part-time, Permanent
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Tips
Work Location: In person
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