Receptionist/administrator

5 months ago


Altrincham, United Kingdom Cotton Traders Ltd Full time

**Receptionist/Administrator (Job Share)**

**Monday to Wednesday 16.5 hours per week**

**08:30 - 14:00**

**£11.50 per hour**

Based at our head office on Atlantic Street, Altrincham, you’ll be greeting visitors, answering incoming calls and providing a positive experience for our customer, colleagues and guests alike.

You must know your way around a computer and have experience of working in a busy environment. But most of all, you’ll believe in outstanding customer service, have a real positive attitude to work. With the role being a job-share, you’ll truly need to be flexible and accommodating to the other party and to cover for annual leave and absence, working together as one team.

If this sounds like you, read on, we have some great benefits to working for us.

**The Main Purpose of the role will be**:
The main purpose of the role is to provide a full end-to-end receptionist service at our head office in Altrincham. In addition to this, you’ll be part of a wider central team and support with general administrative duties throughout the year.

**The key accountabilities of the role will be**:

- To answer and redirect all incoming calls in a timely, positive and professional manner
- To welcome all visitors into the business and to create a truly positive experience for each and every one of them
- To receive all incoming post/deliveries into the business and organise their onward distribution
- To provide a range of administration support for the wider business, including health & safety, retail and ad-hoc secretarial duties
- Any other duties that are relevant to the role and general running of a world-class reception service

***
- Experience of working on a busy reception desk and multi-tasking
- World-class customer service and communication skills
- A real positive attitude and a real desire to go the extra mile for our people and customers alike
- A supportive team-player with the ability to work alone and under pressure at busy times
- Experience of using Microsoft packages, including Word & Excel
- Flexibility to provide cover during periods of annual leave/absence
- Excellent administrative and time management skills and the ability to work to deadlines

**What’s on offer?**

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things:

- Flexible working culture, adopting a hybrid working approach
- 25 days holiday rising to 30 days, plus bank holidays (pro rata)
- Holiday purchase scheme
- 50% staff discount
- Your CT workspace
- Employee Assistant Programme
- Health cash plan
- Long service awards

**Next steps**

INDOTH


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