Service Coordinator

3 weeks ago


Colchester, United Kingdom Newman Refrigeration Limited Full time

Newman Refrigeration are a fast-growing Refrigeration and Air Conditioning company, supplying and maintaining some of the most energy efficient refrigeration systems to our growing high quality client base.

We are seeking an additional experienced administrator with excellent customer service skills to support our busy service department.

General duties will include but not be limited to:

- Management of all administration for the service department
- Allocating and scheduling jobs for our mobile engineers
- Be a first point of contact for our service clients
- Processing all incoming assignments onto our software in real time
- Supplier procurement
- Preparation of quotations
- Creating service invoices daily
- Data management of customer asset lists, records and agreements
- Ensuring company records are maintained to a high standard and meet industry compliance (F-Gas records etc)
- Providing additional general office support
- A pro-active '_can do'_ attitude is essential
- Customer service experience
- Confidence to build and foster client relationships
- Excellent telephone manner
- Work well when under pressure
- Excellent organisational skills
- 5 years’ experience in office administration
- Excellent Microsoft 365 knowledge

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Colchester, CO2 8JW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration: 5 years (required)

Work Location: In person

Reference ID: Service Coordinator


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