Customer Service Coordinator
6 months ago
**Job Introduction**:
Are you a **Customer Service Coordinator** looking for your next permanent role? Then read on as we may just have the role for you
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for an experienced **Customer Service Coordinator** to join our friendly team based at our Tarmac Colchester Office. This role is commutable from Colchester, Tiptree, West Mersea, Clacton-on-Sea, Great Bentley, Braintree, Witham, Ipswich, Sudbury, Halstead, Chelmsford and the surrounding areas.
Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.
**Role Responsibility**:
You as a **Customer Service Coordinator** will work cross-functionally within our Customer Service Team; this will primarily include the day-to-day communications with our customers to provide the ‘face’ of Tarmac.
Your role will include; (not exhaustive):
- Ensure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all times
- Complete data entry and sales processing; you will maintain data entry protocols and carefully record other information throughout your day
- Collaborate within the team to clarify facts, exchange information, or resolve enquiries and issues
- Contribute to the continuous improvement of the business you're working for by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to the business
- Input of accurate customer data into the CRM system
- Liaise and communicate regularly with all relevant internal departments including but not limited to, Finance, Depot and Purchasing
- As part of a wider, varied team to work and to deliver in-demand products, and as a result to deliver profit to the business with the support of colleagues, a team leader and manager
- Building relationships with the key stakeholders in the account base - maintaining regular contact to Introduce new products and technologies to our customers
- As the Customer Service Coordinator, you will be developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-study
The role of **Customer Service Coordinator** is a Monday - Friday role with a rostered Saturday AM in rotation (Saturday is worked from home) - after successful training the role is open to an element of rostered hybrid working across the team
To succeed in the role of a **Customer Service Coordinator**, the following is what we are looking for in a future colleague:
- Confident in the use of IT systems
- Positive and approachable in your manner
- Able to pick up new systems quickly, with full training provided
- Demonstrate first class customer service
- A high attention to detail with a positive ‘can-do’ attitude
- Great communication skills with the ability to demonstrate tenacity and resilience when working under pressure
- Enjoy an extremely fast paced; team-based environment
**Why Us**:
In addition to the role of **Customer Service Coordinator** we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
- Training and development opportunities
Tarmac Trading Limited
**Attached documents**:
- Employee Benefits.pdf
-
Customer Service Coordinator
7 months ago
Colchester, United Kingdom Tarmac Full time**Job Introduction**: Are you a **Customer Service Coordinator** looking for your next permanent role? Then read on as we may just have the role for you At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better,...
-
Customer Service Coordinator
2 months ago
Colchester, United Kingdom CV-Library Full timeAre you a Customer Service Coordinator looking for your next permanent role? Then read on as we may just have the role for you At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things...
-
Customer Service Coordinator
6 months ago
Colchester, United Kingdom Tarmac Full timeAt Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced Customer Service Coordinator to join our friendly team based...
-
Customer Services Coordinator
6 months ago
Colchester, United Kingdom Concurrent Technologies Full time**The Company** Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage, and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable...
-
Customer Service Coordinator
7 months ago
Colchester, United Kingdom Tarmac Full time**Job Introduction**: Are you a **Customer Service Coordinator** looking for your next permanent role? Then read on as we may just have the role for you At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better,...
-
Customer Service Coordinator
6 months ago
Colchester, United Kingdom Tarmac Full timeAre you a Customer Service Coordinator looking for your next permanent role? Then read on as we may just have the role for youAt Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what...
-
Customer Services Coordinator
6 months ago
Colchester, United Kingdom Concurrent Technologies Full time**The Company** Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage, and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable...
-
Customer Service Advisor
6 months ago
Colchester, United Kingdom Shell Service Station Full timeWe are looking for a new team member in our Shell Petrol Station. The applicant must be reliable and flexible, since weekly working hours may vary. Must be able to travel by car since the location is not serviced by busses at the required times. **Responsibilities**: Dealing with customer's enquires, working on the till, cash handling, restocking shelfs,...
-
Service Delivery Coordinator
2 weeks ago
Colchester, Essex, United Kingdom b3 jobs Full timeAbout the PositionWe are seeking a highly skilled Service Delivery Coordinator to join our team in Colchester. In this role, you will be responsible for managing customer communications, coordinating with internal stakeholders, and ensuring seamless service delivery. Your excellent administrative and customer service skills, combined with your ability to...
-
Event Services Coordinator
4 days ago
Colchester, Essex, United Kingdom Colchester United Full timeJob SummaryColchester United is seeking an Event Services Coordinator to join our team. As a key member of our events team, you will be responsible for ensuring that all events run smoothly and that our customers receive an exceptional experience.Your primary responsibilities will include preparing the bar areas for service, taking orders and serving drinks...
-
Housing Support Coordinator
4 days ago
Colchester, Essex, United Kingdom Service Care Solutions Full timeJob Title: Housing Support CoordinatorAbout the RoleWe are seeking an experienced Housing Support Coordinator to join our team in Colchester. The successful candidate will be responsible for providing essential tenancy and support services to young people, helping them manage their accommodation and navigate housing needs.The Ideal CandidateThe ideal...
-
Customer Services Administrator
6 months ago
Colchester, United Kingdom Concurrent Technologies Full time**The Company** Concurrent Technologies designs a range of high-performance Intel® processor boards, switches, networking, storage, and software products for use in embedded computing solutions. We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable...
-
Service Operations Coordinator
4 days ago
Colchester, Essex, United Kingdom Pembrook Resourcing Full timePembrook Resourcing is looking for a dedicated and detail-oriented Service Advisor to join our team at a local dealership. As a key member of our aftersales team, you will be responsible for providing exceptional customer service, managing work orders, and achieving sales targets.The ideal candidate will have previous experience in a service role, preferably...
-
Customer Services Advisor
1 month ago
Colchester, United Kingdom CV-Library Full timeCustomer Services Advisor £24,500 - £25,000 Colchester Food Manufacturing Job ref: 8794 The company This role is working for a successful BRC AA Graded food manufacturer. The company produces high-quality food products and exceptional service - enabling their food manufacturing customers to innovate and increase productivity...
-
Support Services Coordinator
1 month ago
Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a Support Services Coordinator to provide high-quality customer service and support at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other...
-
Tenancy Management Coordinator
4 days ago
Colchester, Essex, United Kingdom Service Care Solutions Ltd Full timeWe are seeking a skilled Tenancy Management Coordinator to support our Housing Management Team in Colchester. The successful candidate will have experience in tenancy and rent management, including arrears resolution, and excellent communication and community-building skills.Key responsibilities include:Support tenants with tenancy management, benefit...
-
Customer Service Advisor
6 months ago
Colchester, United Kingdom Fairhive Full time**Do you want to join a customer service team with a diverse range of responsibilities and a shared goal to deliver service excellence for our customers?** Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community and are striving to do more. Our customer service...
-
Customer Service Ambassador
3 weeks ago
Colchester, Essex, United Kingdom Bannatyne Full timeCompany OverviewBannatyne is synonymous with excellence in the health and wellness industry, dedicated to making a difference in people's lives. As a Front of House Assistant, you'll be part of this mission.Job SummaryWe're seeking an exceptional Front of House Assistant to join our welcoming team. The ideal candidate will have strong interpersonal and...
-
Customer Service Team Member
3 weeks ago
Colchester, Essex, United Kingdom Tarmac Full timeAt Tarmac, we strive to create a dynamic and inclusive environment where our people come from diverse backgrounds.The role of Customer Service Coordinator is available at our Colchester office, commutable from surrounding areas. This full-time position includes a Saturday morning roster (worked from home) and offers an opportunity for hybrid working upon...
-
Accommodation Services Worker
5 days ago
Colchester, Essex, United Kingdom Service Care Solutions Full timeJob Summary: Accommodation Services WorkerAbout the JobWe are seeking an experienced Accommodation Services Worker to join our team in Colchester. The successful candidate will be responsible for providing essential tenancy and support services to young people, helping them manage their accommodation and navigate housing needs.ResponsibilitiesThe...