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Service Coordinator

4 months ago

Colchester, United Kingdom Newman Refrigeration Limited Full time

Newman Refrigeration are a fast-growing Refrigeration and Air Conditioning company, supplying and maintaining some of the most energy efficient refrigeration systems to our growing high quality client base.

We are seeking an experienced administrator with excellent customer service skills to support our busy service department.

General duties will include but not be limited to:

- Manage administration aspects of a busy service department
- Be a first point of contact for our service clients
- Processing all incoming assignments onto our software in real time
- Manage emergency service calls and plan in regular maintenance visits
- Supplier procurement
- Preparation of quotations
- Creating service invoices daily
- Data management of customer asset lists, records and Agreements
- Ensuring company records are maintained to a high standard and meet industry compliance (F-Gas records etc)
- Providing additional general office support
- A pro-active _“can do”_ attitude
- Customer service experience with the confidence to build and foster client and supplier relationships
- Excellent organisational skills
- 5 years’ experience in office administration
- Excellent Microsoft 365 knowledge

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Colchester, CO2 8JW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration: 5 years (required)

Work Location: In person

Reference ID: Service Coordinator