Administrative Officer

3 weeks ago

Reading, United Kingdom Ministry of Justice Full time

**Administrative Officer - 64769**
**£21,775**
**Reading**:
**HM Courts and Tribunals Service**:
**Directorate: South East Region**:
**Job Title / Grade: Administrative Officer (AO)**:
**Number of Vacancies: 1**:
**Location: Reading Tribunal Hearing Centre, 2nd Floor, 30-31 Friar Street, RG1 1DX**:
**Duration: Permanent**:
**Salary: National: £21,775**:
These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.

**Background**:
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**Key Purpose**:
Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Operational Delivery in HMCTS**:
This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in
- Face-to-face roles in HMCTS for example a court usher
- Contact Centre roles in HMCTS for example call centre advisers
- Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

**Key Responsibilities**:
**Administration**:

- Preparing papers and files for court, tribunals, hearings and meetings
- Producing court/tribunal documents
- General photocopying and filing
- Creating and updating records on in-house computer system and data input
- Post opening and dispatch
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities
- Preparing meeting agenda, joining instructions, handouts etc

**Drafting**:

- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions

**Operations**:

- Clerking civil and family courts, tribunals and hearings, ensuring papers & materials are available / up to date
- Assisting court users, supporting listing and rota management, checking files
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
- Handling counter (face to face), written and telephone enquiries
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
- To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles

**Processing Casework**:

- Including standard documentation and information, court orders, claims, fines and fees, legal aid
- Resulting courts accurately, interpreting accurately the information required on a court file
- To work to workload targets in terms of throughput and accuracy

**Checking and Verifying**:

- Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
- Ensuring compliance and administration documentation meet quality

  • Office Administrator

    1 week ago

    Reading, United Kingdom Get Staff Full time

    Office Administrator/ Internal Sales – Reading – £27,500-£28,000Office Administrator/ Internal Sales Package Overview: * £27,500-£28,000 (Negotiable depending on experience) * 25 days Holiday excluding bank holidays * Full-Time, Temp to Perm, Hours of Work (7.30am-5.00pm) * Excellent Progression and Training Opportunities * Based in...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom CV-Library Full time

    Office Administrator/ Internal Sales – Reading – £27,500-£28,000 Office Administrator/ Internal Sales Package Overview: * £27,500-£28,000 (Negotiable depending on experience) * 25 days Holiday excluding bank holidays * Full-Time, Temp to Perm, Hours of Work (7.30am-5.00pm) * Excellent Progression and Training...

  • Office Administrator

    1 week ago

    Reading, United Kingdom Get Staff Full time

    Office Administrator/ Internal Sales – Reading – £27,500-£28,000Office Administrator/ Internal Sales Package Overview: * £27,500-£28,000 (Negotiable depending on experience) * 25 days Holiday excluding bank holidays * Full-Time, Temp to Perm, Hours of Work (7.30am-5.00pm) * Excellent Progression and Training Opportunities * Based in...

  • Office Administrator

    4 weeks ago

    Reading, Reading, United Kingdom CV-Library Full time

    Company OverviewOur well-established client based in Theale is seeking an Office Admin Assistant to support the team on a 12-month Fixed Term Contract. Located in the heart of Reading, our office provides a dynamic and fast-paced work environment that encourages growth and collaboration.Job DescriptionWe are looking for a highly organized and detail-oriented...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom Roc Search Limited Full time

    **Office Administrator - Reading - Salary (DOE)** Roc Search are hiring for a reliable, proactive Office Administrator to join their vibrant, head office in the heart of Reading. This opportunity will give you the platform to take ownership over the day to day running of the office environment, generaladministrative tasks and upskill on our Sales Support...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom Rubicon People Partnership Full time

    **Office Administrator, Reading, £32,000 FTE, Part time (Ideally 30 hours per week, flexible hours)** **The purpose of the job**: As the Office Administrator for this international manufacturer of electrical solutions, you will assist with the administration of day-to-day operations and act as the front face of the company, providing support to the wider...

  • Office Administrator

    3 weeks ago

    Reading, United Kingdom Pertemps Reading Full time

    Pertemps Reading are looking for an Office Administrator to work with an Engineering Consultancy company based in Reading! As an Office Administrator, you will be responsible for: - Providing support to Engineers (formatting reports, specifications and other documents that they produce or require typing - Ensuring document templates are used throughout and...

  • Office Administrator

    3 weeks ago

    Reading, United Kingdom UTP Merchant Services Ltd Full time

    We are currently looking for an Office Administrator to join our busy team in Reading! Reporting into the HR & Compliance Manager, the HR & Office Administrator will be responsible in ensuring that the day to day office management tasks are completed in a timely and efficient manner as well as supporting HR administration **Contract Type:...

  • Office Administrator

    7 months ago

    Reading, United Kingdom Holden Knight Healthcare Full time

    Office Administrators maintain communication with internal and external parties in an organisation. They need to raise invoices and follow up with the clients daily. Office Administrators also need to have exceptional writing, speaking and presentation skills. They should be familiar with office rules and regulations and have adequate experience to support...

  • Office Administrator

    3 weeks ago

    Reading, United Kingdom Holden Knight Healthcare Full time

    Office Administrators maintain communication with internal and external parties in an organisation. They need to raise invoices and follow up with the clients daily. Office Administrators also need to have exceptional writing, speaking and presentation skills. They should be familiar with office rules and regulations and have adequate experience to support...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom eRecruitSmart Full time

    We have an excellent opportunity for an experienced Office Administrator to join this well-established security systems installations and maintenance company in Theale, Reading. **About the company **Our client is privately-owned and operates exclusively by recommendation, they don’t advertise or employ sales people. They provide bespoke Fire & Security...

  • Office Administrator

    7 months ago

    Reading, United Kingdom 4Square Recruitment ltd Full time

    Office Administrator required for my IT client based in Reading, Berkshire Required experience: - Experience working in an office as Office Administrator or similar role - Good understanding of Microsoft Excel (Formulas, Filters, Tables etc..) Any experience of Sales/ Account Manager would be highly desirable and being rewarded with a higher...

  • Administration Officer

    7 days ago

    Reading, United Kingdom Red King Resourcing Full time

    My well established Design Agency Client is urgently recruiting for an Administrator, based in Reading full-time, the chosen Candidate will play a pivotal role in ensuring the smooth day-to-day operations of their office. You will be the first point of contact for clients and visitors, support project teams with administrative tasks, and maintain the...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is delighted to be working alongside a Letting Agency in Reading, Berkshire, in their quest to find a Part Time Office Administrator to join their team. A part-time office administrator is required for independent letting agency. Knowledge of Microsoft programmes and competent level of computer skills essential. Must have good telephone manner...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom TrustID Ltd Full time

    TrustID is a fast growing B2B software company based in Reading who specialises in efficiently validating identity documents. We are always looking for people to join our passionate and driven team! We are looking for an enthusiastic, well-organised, and friendly Office Administrator who can help us to keep the office running smoothly. This position is...

  • Administration Officer

    1 week ago

    Reading, United Kingdom Red King Resourcing Full time

    My well established Design Agency Client is urgently recruiting for an Administrator, based in Reading full-time, the chosen Candidate will play a pivotal role in ensuring the smooth day-to-day operations of their office. You will be the first point of contact for clients and visitors, support project teams with administrative tasks, and maintain the...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom Harrison Clark Rickerbys Full time

    We are currently looking to hire a new Office Administrator to come and join our ever-growing team in Reading to support reception, administration and general secretarial work across the office. **Role of an Office Administrator**: - Meeting and greeting clients and staff members. - Assisting with diary management. - Running the reception desk - Assisting...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom Harrison Clark Rickerbys Legal LLP Full time

    **About The Role**: We are currently looking to hire an Office Administrator to our ever-growing team in Reading. You will support reception, administration and general secretarial work across the office. Whilst previous Administration experience is beneficial, we're keen to speak to anyone who is looking for their first office role and is keen and eager to...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom Harrison Clark Rickerbys Full time

    We are currently looking to hire a new Office Administrator to come and join our ever-growing team in Reading to support reception, administration and general secretarial work across the office. **Role of an Office Administrator**: - Meeting and greeting clients and staff members. - Assisting with diary management. - Running the reception desk - Assisting...

  • Office Administrator

    2 weeks ago

    Reading, United Kingdom R&M Construction Services Limited ( TA R&M Lighting ) Full time

    **Company description** R&M Lighting are a fast paced highways electrical contractor based in the South East of England delivering projects across the whole of the U.K. **Job description** Due to the company’s continued expansion, R&M Lighting are looking to recruit a Company Administrator to join our office team and support both the ICP and Commercial...