Delivery Operations Coordinator
6 months ago
**DELIVERY OPERATIONS COORDINATOR**
A temporary position as a Delivery Operations Coordinator until the 31st December at a leading UK educational charity
**DELIVERY OPERATIONS COORDINATOR ROLE**:
- Providing administrative support to colleagues where needed, assisting with reporting and data entry, producing documentation, maintaining guidance and FAQs
- Processing and responding to questions from teachers, school leaders and Programme Members as part of the Contact Centre team
- Processing and answering questions from internal colleagues
- Performing basic Salesforce tasks including changing contact details, updating professional information and updating relationships
- Monitoring various logs, triaging questions and responding and escalating as required
**DELIVERY OPERATIONS COORDINATOR ESSENTIALS**:
- Minimum 12 months administration experience
- Competent with Microsoft Excel and SalesForce
- Excellent communications skills and attention
**_For information on how we process personal information please refer to our website: _**
**How We Use Your Personal Information**
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