Administration Assistant
6 months ago
**Taxi Fleet - Administration Assistant**
**Location**: Southport
**Package**: Negotiable + Benefits
We’re expanding our team at InsureTaxi Fleet to ensure we continue providing an outstanding service to our clients. The team in Southport have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continue to grow.
Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.
Accordingly, we’d be interested in talking to Account assistants who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential
**On a day-to-day basis you’ll be**:
- Assisting clients with mid-term adjustments, documentation queries, processing and claims reviews.
- Working closely with the account executives on larger cases
- Building strong relationships with clients and insurers to maximise retention levels
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases.
- Liaising with both internal and external stakeholders
**What’s on offer?**
- A fantastic team environment within a business that are growing year on year and some excellent career prospects
- A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
- Full support for professional qualifications
**Your experience**:
- You’ll ideally have a good understanding of insurance or come from an insurance background. However this is not essential as full training will be provided.
- Your skill set should include strong communication (both written and verbal), negotiation, relationship management, IT and influencing skills coupled with an eye for detail.
**Wider about us**:
We assess what would be the correct insurance cover for our clients, by searching our panel of insurers for competitive prices. We are lucky that we have access to exclusive rates, saving them money, thanks to being part of a bigger group. We all need taxi drivers. Whether it’s everyday as part of our commute, once a week visiting a relative, an essential trip to the hospital, or once a year to the airport.
As a whole, we focus on supporting the communities around us. So we take great pride that through ‘insure TAXI’ we are able to support taxi drivers and keep the community on the roads and moving around safely, with peace of mind.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Southport: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
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