Night Porter

5 months ago


Glasgow, United Kingdom The Address Glasgow Full time

Vacancy for **Night Porter**

Newly opened and fully refurbished, we offer 95 stylish bedrooms, a new destination Restaurant and Bar and Wellness facilities in the heart of Glasgow city centre.

This is a great opportunity to join our fun and enthusiastic Hotel team

Reporting to the Night Manager, you will be part of a small team responsible for ensuring the smooth night operation of the Hotel and will work between the hours of 11.00pm and 7.00am.

**Key Duties of this role**:

- Carry out security walks of the hotel, ensuring all doors are secure, equipment turned off, and all areas are clean and tidy
- Control and monitoring of the Fire Alarm and Security systems to ensure the safety of our hotel and guests.
- Report any maintenance issues within the property.
- Cleaning the reception, dining and public areas
- Assist with set up of the breakfast parlour and meeting rooms for following-day events.
- Provide Room Service throughout the evening.
- Serve late night drinks/snacks if required.
- To record all issues during the night and communicate a concise handover to colleagues on the day shift.
- Provide assistance with luggage to all guests who require this service.
- Ensure the smooth and efficient operation of the hotel at night.
- Ensure the highest level of customer service is provided at all times.
- Perform all reception tasks, including check-in in and check-out, and deal with any requests.
- To ensure that all cash is dealt with in accordance with cash handling procedures.
- Comply with standard operating procedures and adhere to policies and procedures.
- Should be a front facing, guest focused individual preferably with hotel experience.
- Be available to work a flexible rota including midweek evenings and weekends.
- Fluent in English with excellent communication skills.
- The ability to work well in a team as well as unsupervised.
- Be consistently presentable and professional.

**What we offer you**:

- The opportunity to join a thriving hotel company with plenty of opportunities to develop and progress.
- Staff meals on duty.
- Friends and family discounts within our hotel group.
- Discounted city centre parking rates.


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