Senior Showroom Sales Advisor

3 months ago

Berkshire, United Kingdom Mandeville Recruitment Group Full time

**Overview**:
Senior Showroom Sales Advisor, Senior Sales Advisor : £25 - 28k & bonus dependent on experience.

The Mandeville Recruitment Group is currently seeking a high energy, proactive and successful Senior Showroom Sales Advisor, Senior Sales Advisor - Luxury - for a forward thinking e-commerce retailer located in the Thames Valley.

Role Summary:
As a senior showroom advisor, it is your responsibility to ensure that customers receive the highest level of service and a memorable experience during their visit. This includes answering their questions about the products, demonstrating the features & benefits, processing orders, and maintaining a clean and presentable showroom environment. You will strive to meet and exceed customer expectations and contribute to creating a positive reputation for the showroom.
- Responsibilities:
- Excellent communication skills: the ability to clearly and effectively communicate with customers about the products and services offered.
- Strong sales skills: sales techniques to help customers make informed purchasing decisions.
- Customer-oriented approach: a friendly and professional demeanour, with a focus on providing excellent customer service.
- Organization and attention to detail: ability to accurately process customer orders and maintain a well-organized showroom.
- Time management: ability to prioritize tasks and manage time effectively to meet the needs of customers.
- Basic computer skills: familiarity with basic computer software systems to process customer orders and to produce sales reports.
- Ability to work well in a team: willingness to work collaboratively with others to achieve shared goals and deliver outstanding customer experiences.
- Flexibility: availability to work weekends and evenings, as required, to meet customer needs.
- Key Relationships:
- Marketing
- Merchandising
- Finance
- Customer Service
- Logistics- Curiosity
- Hunger to succeed and develop
- First class written and verbal communication skills adapted to the needs of the target audience.
- The ability to articulate complex topics in a simple and impactful manner.
- Strong inter-personal and collaborative skills, able to connect with a diverse range of people and teams.- Sales experience: previous experience in a sales role, especially in the luxury goods industry.
- Customer service experience: experience in customer-facing roles, where you have demonstrated excellent customer service skills.
- Product knowledge: prior knowledge and experience with high-end luxury goods.
- Fashion or luxury retail experience: experience working in a high-end retail environment, where you have demonstrated an understanding of the latest fashion and luxury trends.
- Retail operations experience: experience in a retail operations role, such as stock management or point-of-sale systems.

Hours & Location:
5 days per week, including Saturdays
We operate 09:00-17:00 with a 1-hour, unpaid lunch.
- Perks & Benefits:
- 25 days holiday per annum in addition to statutory holiday, after 2 years’ service 1 additional day per year up to 5 additional days.
- Birthday day can be taken off if it falls in the working week.
- You are entitled to take advantage of the company’s private medical insurance. If you prefer to make your own arrangements we provide, instead, a supplement to your salary of £35 per month.
- Fully subsidised Life Insurance at x4 salary cover.
- We operate a workplace pension scheme which you will automatically be enrolled into after 3 months.5% of own salary with the company adding and additional 3% and the government funded 2% paid directly into your pension account.
- Discretionary companywide bonus scheme.
- Parking is available nearby at our designated car park free of charge.
- Staff purchase scheme, the option to pay up to 12 months interest free.
- Bike2Work scheme.

Mandeville is acting as an Employment Agency in relation to this vacancy.

**How to Apply**:

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