Sales Support Advisors

1 month ago


Reading Berkshire, United Kingdom Guidant Global Full time

Are you passionate about providing exceptional customer service and looking to join a dynamic team? SSE is seeking a dedicated Sales Support Advisor to join our growing company. In this role, you will be the backbone of our sales team, ensuring smooth operations and excellent customer experiences. You will handle customer inquiries, process orders, and support our sales representatives in achieving their targets. The Sales Support department is responsible for processing all new and renewing business energy supply tenders. It supports the business energy sales teams working towards SSE' ambitious goals to be the leading business energy and related services supplier.
As a Sales Support Advisor your role will be involved in areas such as:
- Contract Retention
- Contract Administration
- It will be your responsibility to accurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.
The Sales Support department is responsible for processing all new and renewing business energy supply tenders. It supports the business energy sales teams working towards SSE' ambitious goals to be the leading business energy and related services supplier.
As a Sales Support Advisor your role will be diverse and dynamic, we have opportunities in areas such as pricing, contract retention, renewals, contract administration and securing contracts into our Evolve system. It will be your responsibility to accurately log, quote and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.
You will need some customer service skills to provide a flexible service to both internal and external customers. A good working knowledge of Microsoft Office packages, (Word and Excel) is essential. We can provide training and you'll be sure to learn a lot as a Sales Support Advisor.


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