Temporary Minute Taker

**What's involved with this role**:
**Temporary Minute Taker (Admin & Clerical)**
**Reference no**:Plymouth RQ792879 Pay Rate: £11.81
**per hour** PAYE
**DBS required for this role (level not specified)**
**A Minute Taker is needed to undertake the minuting of child protection case conferences and complex strategy meetings and to note-take a variety of other meetings when required.** Key responsibilities:

- Taking minutes of child protection meetings and other CYP statutory meetings, and summarising information accurately to produce a high-quality minute document within departmental timescales.
- Supporting the independent chair in creating/updating the written child protection plan during the meeting.
- Working alongside the independent chair to ensure appropriate abridgements are made for young people and family members.
- Ensuring accurate recording of meeting attendees, including their contact details.
- Supporting the Independent Chairs in ensuring information is securely handled during the meeting and afterwards.
- Inputting data relating to the minutes accurately into the IT system.
- Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice
- supporting a continuous improvement ethos.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**: Qualifications:

- GCSE's A*- C (9-4) or equivalent in English and Maths.
- NVQ3 or equivalent qualification or experience in business support.
- A willingness to undertake appropriate learning and development as required.

**Experience**:

- Experience of using Microsoft Office products and web-based software packages.
- Demonstrable administrative experience with an understanding of office procedures.
- Experience of providing an effective and efficient customer service to both internal and external customers in line with policies and procedures.
- Experience of working in a team.
- Experience of minute and note-taking.

Skills/Technical skills:

- Ability to recognise significant content within discussions and summarise into a coherent record of the meeting.
- Excellent communication and interpersonal skills to manage contact with service users tactfully, and to interact with a wide range of professionals at all levels.
- Ability to sustain concentration needed to minute or note-take lengthy meetings.
- Ability to seek support and manage the emotional impact of daily contact and information about people whose personal circumstances may cause distress.
- Literacy skills required including spelling, grammar, and punctuation for dealing with letters, documents.
- Team working skills and the ability to work together with colleagues to deliver a cohesive, joined-up service to service users.
- Time management skills to prioritise work appropriately, be punctual and meet deadlines to deliver a good service.
- Accuracy with a high level of attention to detail.

**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Plymouth RQ792879**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis a