Customer Service Consultant
5 days ago
**Customer Service Consultant**
**Derby**
**Hourly Rate
- £9.90**
**Temporary**
To work within a team servicing one or multiple customers, using specialist knowledge and insight to ensure that you meet or exceed customer experience, expectations, service level agreements, and maximise potential revenue.
If you are dedicated to proving excellent customer service and would like to be rewarded for your work, then join the team
**Key Responsibilities**:
- To deliver excellent customer service
- To obtain an accurate and comprehensive customer needs brief
- Process bookings, amendments and cancellations
- Understand cross team/ dept impacts of poor data and ensure accuracy of data entry
- Ensure best value rates are offered and agreed in line with customer requirements
- Understands, demonstrates and positively contributes to increasing profit and reducing cost
**Key Requirements**:
- Customer service experience (desirable)
- Computer literacy
- Strong verbal and written communication skills
- Flexible and enthusiastic approach
- Experience working to agreed targets
**Please contact Katie at i2i Recruitment for IMMEDIATE consideration
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
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