Customer Service Advisor Telephone Drinks Exp

5 days ago


Ealing, United Kingdom Wine Adventures Full time

Our client a major player in the alcoholic drinks sector is seeking someone to join there customer orders team.

Ideally you will have a strong interest / passion and or experience in the drinks sector, you may have worked in a bar or pub and so gained knowledge of brands and types of whisky's/ gin/ wine/ beer or vodka ?

Key experience required:
Good Telephone manner

Have used an on line orders booking system like Defacto

Have good IT /Computer experience skills, so you know your way around Excel / spreadsheets

The role will focus on taking orders from major clients like 5 star hotels and checking with warehouse and stock control, so that if there are any time delays on sock, you can advise your customer, speak to warehouse to check dates for derlivers.

And be able to offer your client other stock options, if items are not in stock

Key will be a calm telephone approach and good communication and people skills

Good prospects due to a vast expanding sector and company

Hours 9 to 6 Monday to Friday Free car parking on site

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday



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