Lettings Customer Service Assistant

5 months ago


Ealing, United Kingdom Residential Living Recruitment Full time

Do you have experience in customer facing roles which is essential ideally from Residential, Build to Rent, Student Accommodation, Co-Living or Hotel.

**Salary**:£31,000 per annum pro rata

**Job type**:6 months FTC

**Location**: West London

**YOU MUST BE FLEXIBLE TO WORK WEEKEND SHIFTS**

**Job Profile**

Residential Living Recruitment are exclusively working with a Build to Rent operator to recruit a number of Resident Service Advisors.

You will be providing excellent customer service supporting residents from move-in to move-out.

This role involves working front of house and will include a lot of resident interaction to enhance resident experience.

**Duties and responsibilities**
- Front desk Customer Service
- Tour potential customers around the residential buildings
- Support the pre-move-in administration processes to drive new business conversion
- Support residents with any maintenance queries
- Ensure an accurate log is maintained for any visitors or deliveries
- Carry out daily inspections of development
- Deliver excellent customer service to residents
- Network and regularly interact with customers to build customer relations
- Work closely with other teams within the business to achieve targets

If you feel this is the right role for you, then please do submit your CV today

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: £31,000.00 per year

Schedule:

- Day shift

Work Location: In person


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