Lettings Customer Service Assistant
6 months ago
Do you have experience in customer facing roles which is essential ideally from Residential, Build to Rent, Student Accommodation, Co-Living or Hotel.
**Salary**:£31,000 per annum pro rata
**Job type**:6 months FTC
**Location**: West London
**YOU MUST BE FLEXIBLE TO WORK WEEKEND SHIFTS**
**Job Profile**
Residential Living Recruitment are exclusively working with a Build to Rent operator to recruit a number of Resident Service Advisors.
You will be providing excellent customer service supporting residents from move-in to move-out.
This role involves working front of house and will include a lot of resident interaction to enhance resident experience.
**Duties and responsibilities**
- Front desk Customer Service
- Tour potential customers around the residential buildings
- Support the pre-move-in administration processes to drive new business conversion
- Support residents with any maintenance queries
- Ensure an accurate log is maintained for any visitors or deliveries
- Carry out daily inspections of development
- Deliver excellent customer service to residents
- Network and regularly interact with customers to build customer relations
- Work closely with other teams within the business to achieve targets
If you feel this is the right role for you, then please do submit your CV today
**Job Type**: Fixed term contract
Contract length: 6 months
Pay: £31,000.00 per year
Schedule:
- Day shift
Work Location: In person
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