Hospitality Services Team Leader

5 months ago

Manchester, United Kingdom The University of Manchester Full time

**About this Role**

The Whitworth Art Gallery is seeking a highly motivated and enthusiastic individual to join its catering team as Hospitality Team Leader.

Supporting the Manager and Assistant Manager, the post holder will help to coordinate the gallery’s busy café service in support of the visitor experience, including the administration of bookings/reservations, together with supporting the supervision of events, hospitality and other business (including Weddings) across the gallery spaces, providing operational supervision of the hospitality/events team and ensuring overall standards of the facilities and service are consistently delivered to client requirements and expectations.

A natural positive attitude towards a busy/pressurised environment and the ability to work flexibly across the week to the requirements the business is essential to this role.

Previous experience running catering and event operations within a cultural venue/institution is preferred but not essential.

**Hours and Work Pattern**

This is a new role within the café team. The expectation is that this will be working towards a full-time role, working between 30 to 40 hours a week across 5 days out of 7, including evenings and weekends to suit the needs of the café and events that are taking place. The catering operation at the Art Gallery can operate on a 7-day-a-week basis, however presently the business is open Tuesday to Sunday.

**University Catering**

The catering at The Whitworth Art Gallery will be operated by the University’s catering team, which encompasses a broad and diverse range of business areas - including retail outlets, catered halls, student bars, conferencing, events and hospitality.

With such a varied range of business across the week, the department is always a buzz of activity - no two days are ever the same. The business operates 7-days a week, accommodating events and hospitality both daytime and evenings across the week, including weekends.

There are many benefits to working at the University.
- 34 days holiday, including Christmas and New Year
- Generous pension scheme with generous employer contribution
- A strong commitment to personal and career development, as well as well-being and mental health.
- Annual salary review

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
- Our University is positive about flexible working - you can find out more _here_

Hybrid working arrangements may be considered.

Any CV’s submitted by a recruitment agency will be considered a gift.

**Enquiries about the vacancy, shortlisting and interviews**:
Name: Adam Woof (Operations Manager)

**General enquiries**:
**Technical support**:
**Please see the link below for the Further Particulars document which contains the person specification criteria.

  • Shift Leader

    1 month ago

    Manchester, United Kingdom GPS Hospitality Full time

    Job Title: Shift LeaderWe are seeking a skilled Shift Leader to join our restaurant team at Burger King in Manchester, TN. As a Shift Leader, you will be responsible for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Manager.Key Responsibilities:Ensure excellent customer service and...

  • Shift Leader

    1 month ago

    Manchester, United Kingdom GPS Hospitality Full time

    Job Title: Shift LeaderWe are seeking a skilled Shift Leader to join our restaurant team at Burger King in Manchester, TN. As a Shift Leader, you will be responsible for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Manager.Key Responsibilities:Ensure excellent customer service and...

  • Hospitality Team Leader

    5 months ago

    Manchester, United Kingdom Verve People Bristol Full time

    **Flexible Shifts, Most Popular Venues, Weekly Pay, Team Perks and The Biggest Events!** **Who we are?** Verve People are a leading Hospitality Agency in Manchester. We specialise in providing trained and professional staff to some of the most exciting and popular venues and events. We work closely with our teams to ensure they’re happy, professional,...

  • Bar Team Leader

    3 weeks ago

    Manchester, United Kingdom Oak View Group Full time

    About the RoleWe are seeking a talented Bar Team Leader to join our team at Co-op Live, the world's leading arena development, management, and hospitality company. As a Bar Team Leader, you will be responsible for delivering a unique beverage hospitality experience for our fans.Key ResponsibilitiesLead a team of bar staff to provide exceptional customer...

  • Hospitality Team Leader

    5 months ago

    Manchester, United Kingdom Verve People Manchester Full time

    **Flexible Shifts, Most Popular Venues, Weekly Pay, Team Perks and The Biggest Events!** **Who we are?** Verve People are a leading Hospitality Agency in Manchester. We specialise in providing trained and professional staff to some of the most exciting and popular venues and events. We work closely with our teams to ensure they’re happy, professional,...

  • Hospitality Leader

    2 weeks ago

    Manchester, United Kingdom JW Lees Full time

    We are seeking a highly skilled Hospitality Leader to join our team at JW Lees.About the Role:As a Hospitality Leader, you will be responsible for leading a team of professionals in providing exceptional customer service and ensuring the smooth operation of our pubs, inns, and hotels.Key Responsibilities:Lead by example, demonstrating excellent communication...

  • Bar Team Leader

    2 weeks ago

    Manchester, United Kingdom Co-op Live Full time

    Bar Team Leader - Hospitality ExpertCo-op Live is seeking a skilled Bar Team Leader to deliver exceptional beverage hospitality experiences for our fans. As a key member of our team, you will be responsible for leading a team of hospitality professionals to provide world-class service in a fast-paced environment.Key Responsibilities:Lead a team of...

  • Hospitality Team Member

    2 weeks ago

    Manchester, United Kingdom Valor Hospitality Europe Full time

    Welcome to Valor Hospitality Europe, where we're dedicated to delivering exceptional service and creating unforgettable experiences for our guests. As a Room Attendant, you'll play a vital role in ensuring our rooms are nothing but perfection. Your attention to detail and passion for delivering excellent customer service will make you a valuable asset to our...

  • Bar Team Leader

    1 month ago

    Manchester, United Kingdom Oak View Group Full time

    About Co-op LiveCo-op Live is a state-of-the-art music venue in Manchester, offering a unique beverage hospitality experience for fans. As a Bar Team Leader, you will be part of a talented team that strives to exceed expectations and create an exceptional live music experience.Role PurposeWe are seeking a skilled Bar Team Leader to join our team and deliver...

  • Bar Team Leader

    1 month ago

    Manchester, United Kingdom Oak View Group Full time

    About Co-op LiveCo-op Live is a state-of-the-art music venue in Manchester, offering a unique beverage hospitality experience for fans. As a Bar Team Leader, you will be part of a talented team that strives to exceed expectations and create an exceptional live music experience.Role PurposeWe are seeking a skilled Bar Team Leader to join our team and deliver...

  • Bar Team Leader

    3 weeks ago

    Manchester, United Kingdom Co-op Live Full time

    Bar Team Leader Role OverviewCo-op Live is seeking a skilled Bar Team Leader to deliver exceptional beverage hospitality experiences for our fans. As a key member of our team, you will be responsible for leading a team of bar staff to provide a unique and memorable experience for our guests.Key Responsibilities:Lead a team of bar staff to provide excellent...

  • Hospitality Team Leader

    3 weeks ago

    Manchester, United Kingdom ENGINEERINGUK Full time

    Lead the Way in HospitalityAs a key member of our team, you will be responsible for leading the Hospitality Team at one of our stores across Manchester region. Your role will involve driving sales, commerciality, and service standards within your store, while also supporting the development of our people.We are looking for a strong, innovative, and resilient...

  • Hospitality Team Member

    16 hours ago

    Manchester, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Hospitality Team Member - Accommodation Specialist to join our team at Valor Hospitality Europe. In this role, you will be responsible for ensuring that our rooms are spotless and well-presented, providing exceptional customer service to our guests, and working behind the scenes to maintain...

  • Hospitality Leader

    2 weeks ago

    Manchester, United Kingdom Gardeners Arms Full time

    We are seeking a skilled Hospitality Leader to join our talented management team at Gardeners Arms. This live in position offers a unique opportunity to develop your leadership skills and contribute to the success of our company.Key Responsibilities:Lead by example, offering great service and motivating the people around you.Be an expert in communication and...

  • Team Lead

    1 month ago

    Manchester, United Kingdom GPS Hospitality Full time

    Restaurant Shift Leader Job DescriptionWe are seeking a skilled Shift Leader to join our restaurant team at GPS Hospitality. As a Shift Leader, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager.Key Responsibilities:Ensure excellent customer service and satisfied...

  • Team Lead

    1 month ago

    Manchester, United Kingdom GPS Hospitality Full time

    Restaurant Shift Leader Job DescriptionWe are seeking a skilled Shift Leader to join our restaurant team at GPS Hospitality. As a Shift Leader, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager.Key Responsibilities:Ensure excellent customer service and satisfied...

  • Hospitality Team Leader

    3 weeks ago

    Manchester, United Kingdom https:jobs-redefined.cositemap Full time

    Lead the Way in HospitalityM&S is transforming its stores to deliver a future-focused retail experience. As a key leader, you'll inspire and influence change, driving sales, commerciality, and service standards within your store. With a flexible approach, we welcome part-time or job-share opportunities. Your role will be to lead the Hospitality Team at one...

  • Bar Team Leader

    1 day ago

    Manchester, United Kingdom Co-op Live Full time

    Co-op Live Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at Co-op Live, a state-of-the-art venue in Manchester.About the RoleThis is an excellent opportunity for a skilled hospitality professional to work in a fast-paced environment, delivering exceptional beverage experiences for our fans. As a...

  • Team Leader

    5 months ago

    Manchester, United Kingdom SSP Full time

    **About the Role** **Bar Team Leader at The Beer House - Manchester Victoria Station** **Everyone regardless of age starts on £11 per hour.** You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants,...

  • Hospitality Team Leader

    3 weeks ago

    Manchester, United Kingdom https:jobs-redefined.cositemap Full time

    Team Manager - Hospitality - Manchester RegionM&S is evolving rapidly, and we're seeking strong, innovative, and resilient leaders to inspire and influence change. As a Team Manager, you'll help our people be their best, drive sales, commerciality, and service standards within your store. This role provides a strong grounding across all elements of our...