Operations Support Assistant

4 weeks ago


Swindon, United Kingdom Webrecruit for Westworks Procurement Full time

**Job Title**
Operations Support Assistant

**Hours and Location**
Full time, Monday-Friday 09:00-17:00 (37h p/w)
Home based with a requirement to attend team meetings in Swindon weekly.

**Salary**
£22,000 - £24,000

**Reports to**
Head of Operations

**Job Purpose**
To support the Operations team with the day to day running of the operational aspects of Westworks.

**Organisation**
Westworks is a not for profit procurement organisation that links up buyers and suppliers to deliver high quality, value for money works and services across the built environment.

We are a small, but growing, team working largely remotely but with regular meetings at our hub in Swindon. Our plans for growth mean that you can either carve your own niche and become our resident expert at what you do or, if you have greater aspirations, we will support your development, with a view to giving you more responsibility and promoting you within the business. We recognise that our staff are our greatest asset, and we encourage individuals at all levels to contribute good ideas, to optimise our operations and help shape the future of the organisation.

**Role**

**Main duties and responsibilities**
- Provide general admin support to the Operations team
- Generate and issue routine tender correspondence
- Collate and file tender information
- Maintain and update member and supplier data on a central portal
- Track tender activity and provide regular updates to the marketing team
- Generate and process contract award documentation
- Collate and prepare information ahead of meetings
- Manage credit reference agency watch lists
- Manage Ops Team calendar and room bookings

**Skills and attributes**
- Excellent organisation and time management skills, with the ability to prioritise tasks and meet deadlines
- Self-motivated, with the ability to work independently
- Effective written and verbal communication skills
- Ability to liaise with different departments and external stakeholders
- Quick thinking with good problem-solving skills, to address day to day challenges
- Good customer service skills, for handling enquiries or issues
- Ability to work well within a team and support team goals

**Knowledge and experience**
- Proficient in Microsoft Office software (essential)
- Familiarity with CRM systems for managing customer-related information (desirable)
- Customer service experience (desirable)
- Data management experience (desirable)

It's essential for the Operations Support Assistant to be confident, versatile and adaptable, as the specific role requirements may vary depending on business priorities. Being able to learn quickly and communicate effectively are key attributes for this role.

Previous procurement or public sector experience is not required. We are looking to recruit a committed, capable individual into our growing team, to invest in their future and grow together as an organisation.

Alongside your CV, please submit a covering letter explaining why you would be a good fit for the role.

Webrecruit and Westworks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Work Location: In person

Reference ID: ELCSF0603/LB



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