Leisure Assistant

3 weeks ago

Fareham, United Kingdom Valor Hospitality Full time

**Leisure Assistant**:
£23795.20 plus IHG benefits

Holiday Inn Fareham-Solent, Fareham PO15 5RJ

**Why join us?**:
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023
- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**The Role**:
As ‘Leisure Assistant’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What you’ll be doing**:

- Customer service
- Working as part of a great team
- Show rounds and taking bookings for new and prospective members
- Monitoring leisure club users fitness programmes
- Maximising opportunities to upsell
- Maintaining high standards of health and safety
- Administration and Technology savvy
- Available to work when the team and customer needs you

**What’ll make you a great fit for us here at Valor**:
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

**What you’ll become a part of**:
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

**Hotel Description**:
Holiday Inn Fareham is a first-class example of one of the UK’s best-loved hotel brands. A short 20-minute drive from Southampton Airport, the hotel also boasts quick connections to London and major cargo routes via Portsmouth International Port. Meeting rooms offer space for up to 140 guests, making this an ideal venue for conferences and events of all sizes. Meanwhile, visitors can enjoy ample luxurious dining options, as well as a full suite of fitness and leisure facilities including gym, spa and sizeable indoor swimming pool.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

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