Front of House Receptionist

5 months ago


Pembroke Dock, United Kingdom The Dolphin Hotel Full time

Front of house/Receptionist

**Responsibilities**:

- Greet and welcome Hotel & restaurant guests in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls to appropriate individuals
- Schedule restaurant and hotel bookings
- Ensure the restaurant area is clean and organized
- Taking food & drink orders/table service/serving food/bar work/cocktail making
- Ensure a high standard of customer satisfaction through prompting excellent service
- Punctualitiy and a smart presentation is required

**Experience**:

- Previous experience in a similar role is preferred
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Familiarity within a hotel/restaurant setting is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks
- Thia role does require a mix of day/evening and weekend shifts including sesonal holidays for e.g christmas day/new years day.

We offer competitive pay based on experience with bonuses and tips

**Job Type**: Part-time

**Salary**: £7.46-£11.50 per hour

Expected hours: 12 - 26 per week

**Benefits**:

- Discounted or free food
- Flexitime

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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