Front of House Receptionist
7 months ago
Front of house/Receptionist
**Responsibilities**:
- Greet and welcome Hotel & restaurant guests in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls to appropriate individuals
- Schedule restaurant and hotel bookings
- Ensure the restaurant area is clean and organized
- Taking food & drink orders/table service/serving food/bar work/cocktail making
- Ensure a high standard of customer satisfaction through prompting excellent service
- Punctualitiy and a smart presentation is required
**Experience**:
- Previous experience in a similar role is preferred
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Familiarity within a hotel/restaurant setting is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks
- Thia role does require a mix of day/evening and weekend shifts including sesonal holidays for e.g christmas day/new years day.
We offer competitive pay based on experience with bonuses and tips
**Job Type**: Part-time
Pay: £7.46-£11.50 per hour
Expected hours: 12 - 26 per week
**Benefits**:
- Discounted or free food
- Flexitime
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Pembroke Dock: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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