Customer Care Advisor
3 weeks ago
Are you a highly organized individual with excellent attention to detail? Are you a self-motivated individual with a professional approach? If so, please read on
Our client is looking for an excellent communicator with strong people skills to join their growing team as a Customer Care Advisor. You will be responsible for the general administration and communication of orders, assisting customers throughout the process. You must therefore be a strong communicator and confident with different systems.
This is a fantastic opportunity for an individual with previous experience in a similar role, looking for their next venture.
The role will include:
- Establish and maintain strong relationships with customers through written and verbal communications
- Responsible for the administration of order processing flow throughout
- Update the relevant individuals throughout regarding the status of an order
- Proactively solve or escalate problems that may occur
- Manage and resolve customer complaints in a respectful and timely manner
- Hold excellent product knowledge and be able to relay this to all customers when required
We are looking for:
- Previous Customer Service experience
- IT literate
- Knowledge of SAP (advantageous)
- Excellent communication skills
Details:
Title: Customer Care Advisor
Hours: Full time
**Salary**: £28,000
Location: Camberley
Benefits and Rewards: 26 days Hols + Bank holidays (3 days will be reserved for Christmas), Private health care, Pension scheme, Death in service 6 times annual salary from day one and lots more. Onsite parking.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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