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Team Administrator
4 months ago
Dorset HealthCare are looking for a motivated Team Administrator to join the Homeless Health Service and Assertive Outreach Team
As an administrator you will enjoy a varied role to provide a flexible, comprehensive, effective, and confidential administrative/secretarial support service to the Homeless Health Service and Assertive Outreach Team. You will be able to work accurately under pressure, have excellent communication skills, telephone manner, IT skills and be able to take minutes from meetings as required.
You will be joining a supportive and diverse team who work with very complex patients in the community, and Statutory and Third Sector agencies. The Homeless Health Service and Assertive Outreach Team have expanded in staff numbers, to include a Consultant Psychiatrist, Consultant Clinical Psychologist, Mental Health Nurse's, Social Workers, and Support Workers.
The Team Administrator is a full-time post based at Hahnemann House Bournemouth, working Monday to Friday, between the hours of 9-5pm. You may be required to work flexibly moving across the locality to meet the needs of the service. We could be flexible as long as the services needs are met.
For informal enquires please contact Graham Dennison, Homeless Health Service Team Leader on 01202 584412.
The main responsibilities of the administrator role will include typing of medical letters, appointment letters, assessment letters, reports and service user summaries when required by members of the team. You will be required to maintain and update the clinical and medical staff electronic diaries, arranging meetings and appointments as requested.
As an administrator you will provide an efficient and effective reception service on behalf of the teams to patients, carers and others who access the service and be able to remain calm and courteous, especially if a patient or carer is distressed. You will work independently, seeking advice and support, when necessary, from the Team Leader/Service Lead.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
