Customer Service Advisor

3 days ago


South Yorkshire, United Kingdom Gi Group Full time

Gi Group are recruiting for a number of Customer Service Advisors on behalf of our client based in Armthorpe, Doncaster on a permanent basis.
If you love delivering exceptional customer service and thrive when working in a fast paced environment then this may be the perfect role for you Previous experience in a similar role would be adventurous however is not essential as full training will be provided.
AVAILABLE SHIFT PATTERNS:
Monday to Friday: 4pm-10pm / 5pm-11pm
Wednesday to Saturday: 8am-6pm
4 on 4 off: 1pm-11pm / 12pm-10pm
4 on 4 off: 5pm-11pm
RATE OF PAY:
£9.73 per hour, plus an additional £1 per hour for working weekends.
Performance bonus of up to 6% per year.
DUTIES:

- Answering inbound calls and online queries.
- Speaking to customers in a polite, courteous manner.
- Providing great customer service by listening to customers and helping to resolve their queries.
- Work on various computer systems, logging calls and liaising with other teams across the company as and when required.
- Work to achieve set KPI targets.
- Engaging with customers and colleagues with professionalism at all times.
There are no sales targets within this post; you will purely be measured on the service you provide to customers.
BENEFITS:

- Full training provided.
- Full onsite parking.
- Subsidised canteen onsite.
- Onsite staff shops with branded clothes discounted by up to 75%
- Great pension scheme.
- 25% discount on all company merchandise.
- The opportunity to enhance your salary through the companies' bonus scheme.
CONTACT INFORMATION:



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